If you plan on coming here just know that you will be in line a good while. I order on the mobile app and prepaid and was told to pull up to the second window which I did and the lady in the first window felt it necessary to hit my car four times with her hand and slam into it and then yell at me and tell me I need to stop at her window even though that’s not what I was told to do and when I told her that she slammed her window and didn’t give me a receipt or anything. She needs not be putting her hands on other peoples property especially hitting my car like she did. She’s in the wrong business if she thinks she can act that way. And had I had a receipt to be able to give my feedback to you I would but this is the only way I have now.the lady was working the payment window 6/24/22 @ 5:48pm!!!! PLS TELL HER TO NEVER HIT PEOLES CARS AGAIN!!!
It's obvious this franchise owner doesn't read the reviews on their restaurant. This is the worst Burger King ever. The lobby is always closed it seems like and you have to wait for 30 mins or more in the drive thru. When asked, they give the excuse of they don't have enough employees to operate both. Then there is a problem and it's prob with the management. The owner needs to fire the management or demote them and start over. That's no excuse when every other restaurant is open and has plenty of employees.
Our order was not correct when my husband got it home. When I called to tell them, they were very rude and said I was mistaken on what he ordered. The manager got on the phone and slso said another order that was not what he ordered. She was rude and talking over me. This is not the first time items have been left out. Just upsetting to be talked to that way.
I work at the Gadsden Job Corps Center and one of my students was cheated out of her Burger King order that was supposed to be delivered by Door Dash. After speaking with Door Dash and the Burger King Store Manager, Ms. Ashley, and she confirmed the order was in fact picked up by Door Dash. Door Dash claimed the wrong driver picked up the order and they refused to own up to it. After this time, Store Manager Ms. Ashley handled the situation in a very professional manner that satisfied my student. Thank you Ms. Ashley. Burger King is very fortunate to have you in a managerial position and I certainly hope you get that promotion you so richly deserve.
The food is ok. Like an everything burger ... personal preference.Errors / missing items were promptly corrected when brought to the attention of a manager.They were nice about it.The wait is always long.I ordered in the app and still waited for a while.
Used the BK App to order my food and paid for it in the app also. The food was prepared to my specifications from the app and the order taker in the drive thru was courteous and prompt in confirming my order and giving me a receipt and then I had a slight wait to get to the second window to get my food both workers in the second window were just a little disorganized and slow
I ordered 3 burgers. I got two of them but they were completely wrong and 30 chicken nuggets and no receipt was given. This is the worst service ever. They need their staff trained better. I saw one dude working and the rest just walking around eating food. I’ve worked in fast food ( a Burger King ) and never was it as bad as this. DO NOT RECOMMEND
I ordered a Whopper no mayo and onion, my son ordered a Whopper Jr. with only lettuce and tomato. We received a Whopper with only mayo and onion? and a Whopper Jr. with lettuce, ketchup, and pickles. The receipt clearly reflected our correct order; however, what we received was not correct. We haven't brought up BK for lunch/dinner since.
I think I have never had bad food from burger King before Tonight. I sat in drive thru over a hour and my food was terrible , not very hot and hardly had any sauce on whopper. Sad
We ordered 3 original chicken sandwich meals, 1 whopper meal and a whopper he. The food was hot and fresh. The package that our burgers came in was wrapped like a beautiful gift❤️ The lady at the window just made the sweet tea and told us it was good.. we never tried it before. It was the perfect ratio of water, tea and sugar. A big Thank you and Awesome job to you people at BK! We enjoyed our take out.