Drove 20 minutes when gas is 4.36 a gallon. Drove home with my order. My wife took two bites and realized the meat was raw. I checked mine and it was worse. Drove back. And when I told the lady at the front she didnt show any remorse. She just took them in the back. Another lady walked up and was wondering what was going on. The girl told her and she said we will make up the burgers. I said i want the whole order made up. She ask what was wrong with the drink. I told her I wanted to eat my cooked hamburger and fries with a non watered down drink. She made a sucking noise with her mouth and then said uh huh and walked off. Let's just say i dont appreciate the attitude. Just dont even come up and say anything if your going to be a problem. I understand things happen but the way you handle them are really important. I took some pics of the meat if any one wants to take a look.
So my husband and I pulled through tonight and order two large double quarters (one with McSause and the other lettuce/tomatoes). No big deal right? So we pulled into the church parking to eat and I open mine. It was missing a patty, checked his and it was good. Okay pull through drive through and ask for the patty and cheese in a box and I’ll slap it together myself. Didn’t think it was a big deal. Pull up to the window and explain/shows the problem and gave a solution (the first window didn’t give me a receipt but my order was slightly odd and I had literally just went through) their like we can’t give you a patty with cheese due to Covid we’d have to make you a new sandwich. I told them it would have been a hell of a lot easier just to put the patty in a box. We had waited about 15 minutes or so for it and have an extra sandwich that’ll most likely go to waste before the nights over. Hell I worked in that store my teenage years (about 4 years ago) and I’m not gonna lie I’ve messed up like that before and customer if a had given me a simple solution like that I would accommodate just to get taken care of, so they could do what they needed to do.
Drive thru. Food was good. Dessert was even better. Blueberry creme pie. But the service was the BEST part!!!! That alone will be the reason I go back to this location of McDonald's.
I would like to commend the crew that works on morning shift on the weekends. The ladies at the window this morning were very courteous, and cheerful. That top of attitude goes a long way these days. Good job folks
Ordered Doordash after 30 minutes of the driver sitting in the drive through the employees refused to come to the window because they were closed now! I did without Dinner last night! Thanks jackasses!
It's McDonald's... you already know it can range from good to terrible every visit with no consistency. This time it was good.
They got my order wrong and I didnt discover it until I got home , but the service was fast and friendly.
How do you pull a car down just for a soda, only to never come out with the soda I have been waiting on for more than 30 mins. This location is trash and should have never reopened! Horrible customer Service period. The owner needs to contact me. Fire and rehire a staff that wants to work.
Trusty #7 - two cheeseburgers, large fries, and a coke. Everything was hot, fresh, and fries were salty - employees were very nice!
staff is rude! Never gets the order right!