Pizza was awesome. Young man in the drive through was great. I will go back.
Can't pick up your food inside and have to wait in a long line while they make the other people's food while you're food gets cold that was supposed to be picked up 20 minutes ago
I ordered over the phone 2 Extramoist bestie cheese pizza only. When I went to pick it up after a 20-minute, through the drive-thru, I realized they gave me the wrong pizza after I drove 20 minutes back home to, and the pizzas was definitely not fresh. I drove 20 minutes back to the restaurant and went inside and was told it would be a 30-minute wait. That was a lot of gas and time to end up not receiving the pizzas I ordered before the other customers being served.
I purchased 5 pizzas, 3 were special made for the grandkids. They could have used another 5 minutes cook time. They told me it would be 20 to 25 minutes and they would bring them to my truck. 30 minutes later I had to go in and ask for them
This particular location is lacking in consistency and quality. I even have tried to special order so products would be made hot and hopefully of better quality but to no avail. I acquired the number for a regional manager named Stephen and had tried to work out opportunities as they arose but he quit responding. I would not recommend this location due to a variety of issues.
Love this place! Good cheap food!
Very poor customer service ordered online and half way to the restaurant they told me they didn't have the wings I ordered so I asked if they could just refund me my money seeing how they didn't have what I wanted he then told me they weren't allowed to do refunds and proceeded to tell me that they could change it out for crazy bread I told him I didn't need anymore crazy bread because I had already ordered bred also he then said well that's the stuffed crazy bread I told him bread with cheese weather it's inside or outside is the exact same thing and I just wanted my money back when I arrived at the store location the manager was no where to be found and they still insisted they couldn't give me my money for my order would not give me their corporate number I had to find it online. Don't order from here it's just going to upset you and your going to have to wait for your order for twenty five minutes no matter what you order!!
I had some bad experiences here but now I have to leave 5 stars. Last time it happened and my order was wrong, I came back the next day and told one of the employees about it and she made it right and was very nice. I think her name was Sarah. I will come back because of her.
This is one of the worst restaurants I have ever been to. I would love for the DM to get in touch with me
First off ill say that the pizzas are generally very good- the problem is that they are rarely ready and IF they are ready then they are frequently cold and I learned to check my order before I leave because on more than a few occasions I've been handed the wrong pizza. So often when I go in, even if its quiet they wont have any pizzas ready and I've gotten to the point that I just leave..if there was another one nearby i'd just go there and forget this place entirely..