Chick-fil-A

University Commons, 1 Harrison Plaza, Florence - 35632
39 reviews
Fast Food Chicken Shop Salad
(256) 765-5667

This place is too small to do mobile orders. Also, when you complete an order you should call out the orderer’s name. The new self-checkout takes 3x long than having a cashier. Waited 20 minutes for my order which was wrong. Finally, the tall, white, blonde male working in the back looks like he just got off a 3-day bender. 1/5

Food was poor, service was horrible.

Always fresh, not a long wait in the drive thru, unlike at other places! ?

I'm currently a new manager at Chic fil A located in the University of North Alabama and we provide the best service to students and public as well

Overpriced fast food place slow service

Very slow service in drive through..

It's ok

A friend of mine just went in to order some food for me and a group of friends. They have some anxiety issues so they decided to order from the Kiosk to avoid having an episode after a tough day. Quickly after they ordered, several employees began loudly complaining about it being too large and when they finally got it one of the employees practically threw the food at them and ignored their attempts to apologize for the the inconvenience and thank them for the service. Said friend was so upset that they ended up spilling some of our food on the way to the car and almost breaking down on the ride back.

Overpriced fast food place slow service

You get the food fresh and fast with a smile, also great customer service