Nina was the absolute best. Super sweet and very customer service driven and attentive. Haven’t seen her the last couple of days but she is your BEST employee.
Nina was the absolute best. Super sweet and very customer service driven and attentive. Haven’t seen her the last couple of days but she is your BEST employee.
Nina was the absolute sweetest… she went above and beyond to make sure my order was perfect ?
Stood in line for 10 minutes while the two employees behind the counter appear to be busy then when I was finally asked what I wanted to order I said just a salted pretzel I was told that would take 30 minutes before it was ready. How does a pretzel place not have the most basic item for sale available
There pretzels are so good and they have fresh fountain drinks never had a problem with my food when ordering here
I just went to the Walmart location in Enterprise. The website says they open at 10:00AM. It was 10:30 and they were not open yet and the girl that was there was super rude.
I got a cup of pretzels. Opened the bag. Got one out and they were all burnt. I asked the cashier if I could have a cup that wasn't burnt bc they were for the kiddo and too hard for her. She said they're not burnt. That's just the bottom.. They were Burnt
**Updated: I called the Dothan location in the mall and they made the situation right and went above and beyond to correct the other store’s mistake. Highly recommend that location!This is just about the worst experience I could have possibly had with this store. I placed a catering order a week ago for pick up today, Friday. My card got charged and I got a confirmation email, but when I got to the store this afternoon, the store was completely closed down—no lights on and the gate was down. No one answered the number on my confirmation email. I called the corporate office and was told there was really nothing to do except submit a complaint and wait 72 hours to maybe get refunded. MAYBE?! I paid for something I did not receive and I had to go completely out of my way to visit another store and pay for more pretzels. I would be much more understanding if someone had called me and canceled my order and refunded my money, but to hear from absolutely no one is ridiculous. Here’s to hoping I get my money back, I guess.
I went there this morning, the girl cutting the dough had no hair net on, had a head ful of long dreads/thick braids. Her hair literally hanging over the dough
I had a wonderfully vile experience here today. I visited and waited, and waited, until I asked the young girl behind the counter, who was eating and staring at me at the time, if they were open. After she said yes, I ordered. Out of cheese sauce. That’s ok, I finished my order and showed her my app in which I’d downloaded T-Mobile Tuesdays newest promo code. She said it’s not coming up, with no explanation. I told her since I pressed redeem I would lose the coupon now - nothing. I’ll pass up on this place next time, not worth it.