Subway

2115 E Main St Suite 2, Dothan - 36301
66 reviews
Sandwich Shop
(334) 792-6199

Irritating place to go. We've been loyal customers for a few years now. Theres a new employee now he seems to think it's a preschool. He joked around the entire time than before wrapping my daughter's sandwich he made another person's. I was in a hurry, but he kept on. My daughter won't even go there any more last time we went he was telling people when they walked in we are closed... I realize he's young but he was old enough to hire I guess. It will be awhile before we go back.

Update: After sending a company review and Google review the owner contacted me. He apologized for the incident, said "we appreciate your feedback and can assure you the team that is responsible for this functionality has received this information and will take it into account, as we are always looking to improve the customer experience.". He then offered a footlong free for our inconvenience. Thank you Sir.Original: My son ordered a footlong sandwich which was delivered by a platinum level Uber eats driver but he only received a 6 inch. It was wrapped and sealed with the Subway sticker and receipt. I called and spoke with the manager who was very hateful. She let me know quick that she made the sandwich and knew it was a footlong. She even tried to blame the UberEATS driver. She said he must have taken the other half of it. She told the only way it could be replaced was if I brought it back. My son is a teacher hence the delivery. I tried to send a picture and she rudely said that it had to be returned. I have never been talked to or yelled at like that. Was my son not supposed to eat his lunch just so she could see her mistake? Attached picture was just after unwrapping the sandwich? Does it look like it was originally a footlong? I don't see it! Horrible management and customer service!

The food was good. No wait.

Omg I was so hungry I ordered on line at this location the order didn't make it to the store I called my bank they said YES SUBWAY TOOK 20.06$ FROM ME I went back to let my bank talk to the cashier but she didn't believe me so I had to get my statement from the online bank that I bank with took it back up there to prove I wasn't lying the manager is gone and they can't do anything till the next day so basically I'm out of dinner and 20 dollars I'm so passed an upset I'm never coming back to this subway again ?!!!! its been an Update I just looked at my account and my money is refunded back it was 20.09 thank you for my money back ill give u another star for that!!!!!!!

Clean inside, service was very good, food was good.

It is a great place over all, but the issue I'm having right now is the this little guy named "Haston" (this is a joke btw) love this place and they have a great workers.

I love their salads.....they need to restock their crackers tho

The guy was on a personal FaceTime call talking the entire time he made my sandwich . The manager was literally right beside him and did nothing . My sandwich was made wrong and I received no napkins .

Dude grabbed my cookies with his bare hands but service was fine

The sign literally says open from 7AM-10PM. It's currently 7:20AM for me and I'm watching the guy working in there doing whatever he's doing. I even called to see if he would look up and outside. He did! And didn't bother coming to the door or anything. Just ignored me and went back to whatever he was doing. I have to be at work at 7:30. So guess I'll be starving until lunch.