Gave me the wrong drink and there was blue stuff in on my bagel… Manager said they don’t have anything blue there so what was in my cream cheese??
Love some Dunkin'! Good variety of coffee and donuts, and breakfast sandwiches! Pretty good hash browns as well!!!
West Main St in Dothan - Ordered 6 Vanilla Cream donuts and there was ZERO filling in them. We are heading back home to Louisiana and I'm not turning around. I should have read the reviews first but no one should have to do that!Also had to describe the donut to the worker so she knew which one I was ordering. "You know, the one with vanilla cream in the middle and has powdered sugar".
Came in yesterday for a ice coffee it was my first time visiting this store an the young lady Tatiana was very friendly an Helpful. I will definitely be back to this location.
Purchased a dozen assorted doughnuts to snack on for the next few days but were already tasting stale by the end of that same day. Threw away half of them.Also, only one staff member serving the entire shop which increased my wait time as well as other customers.
I hate to give DD a low score, because I love the Dunkin brand, and I’m addicted to their iced coffee and cake donuts. However, every time I come to this location they mess up my order. It’s frustrating. They don’t know the names of their own donuts, and you have to literally explain what the donut looks like so that they’ll understand what your asking for. And they’ll still mess it up! There could literally be no one in line but you and they’ll give you the wrong donut and drink. I order iced coffee with 2 creams most of the time, (my go-to drink), which is perfect from any other Dunkin, but from here it looks like a cup of cream with two drops of coffee in it. They need some serious employee training here.
After waiting in drive to to pick up a doordash order I was told I needed to go inside to pick it up, it was pouring down rain when I stepped inside it was setting right next to the drive-thru window with the lady who told me I had to come inside, they all got a good laugh as I entered soaking wet very rude
This is the most ABSOLUTE HORRIBLE PLACE!! I have filed complaints about the employees and the service — not to mention every single time I have used them they always mess up my order— today will be the VERY LAST time we use this location. Don’t bother filing a complaint with corporate as they don’t care and the local owner doesn’t either— if people stop going to this location karma will take care of the business- suggestion clean house hire motivated employees and I believe it could survive.
This is the most ABSOLUTE HORRIBLE PLACE!! I have filed complaints about the employees and the service — not to mention every single time I have used them they always mess up my order— today will be the VERY LAST time we use this location. Don’t bother filing a complaint with corporate as they don’t care and the local owner doesn’t either— if people stop going to this location karma will take care of the business- suggestion clean house hire motivated employees and I believe it could survive.
I ordered an Iced Latte with french vanilla. First off, I should not be crunching on sugar. I did not ask for sugar to be added, nor does a latte come with sugar. Whoever trains the staff at this location or manages does a terrible job!! Why does this location always suck. You can order the same coffee here everytime you come, and it will taste different every time! Waste of money…