Always good food, prices are ok, amazing how fast you get your orders there. There can be 30 cars in the drive thru, and your not there 10 minutes at the most. Great marketing tactic.
Quick lines move faster than you would think and it good for you food. Healthy food. Grilled chicken biscuit or sandwich and their yogurt is great. Reasonable price friendly
They are so busy they have had to hire someone to direct traffic, but they still have a smooth transition even though this place is crowded...especially this summer. I love Chick-fil-A and see why people always go back for more! We need another one of these in Dothan West!
Unexpectedly Bad Service - if I did not like Chick-fil-A so much, this would be a One Star review, as what just happened has never occurred to me ever before, over several decades of Great Service. However, I just went through the drive-through after filling up my car with gas next door, and the young lady asked for my order, maybe 5 to 10 minutes prior to 11AM & of course I was expecting Lunch on the #1 Meal, & I even asked for *TEA* (half&half) - but they gave me a measly Chick-Biscuit and nasty tater tots soaked in grease.So, I just called and asked them, "What time do you normally serve Lunch?" & I was told, "at 10:30AM" & I asked "why would you not ask me, is this Lunch or Breakfast?" - I HATE breakfast!, especially near 11 AM - just insane!I know some will laugh at this, but unlike other fast food drive-throughs for Lunch, they do not have *The Menu* staring at you when you are asked, "What would you like?" - & don't get me wrong, the young Lady was nice & seemed professional, but I just lost a bit of money, and whoever I just talked to on the phone, sounded like you could care less.Does that occur often? Why would you then not offer me the opportunity to "bring it back" to get what I wanted? Surely they are making a lot of money & it would not have hurt them to have chosen 'Option B' on that decision of such *poor customer service* or are they hurting for money or business at that location? Would it have hurt their pride - or just something that, "sorry sir, we don't do that - customer is always at fault there in that regard." Hmmm, so it seemed."NO Sir, we don't ask whether you want Lunch or Breakfast!" was all she said - probably laughed after I hung up - & no, I was not mean or rude.I may have to avoid this place I suppose.
For the first time ever, we had to wait 20 minutes on our food. It was great when we got it but, I had to call from the drive thru waiting parking area and remind them we were there. They made it food with gift certificates. We love Chick fil la!!!
The last couple of times I’ve visited this location, the food has been cold, the service was slow, they’ve forgotten sauces, and they’ve rearranged the curbside parking so that it is a pain to use. The mall location is much better.
Come here just about everyday(except on Sunday of course) and love the food. They know me by name and enjoy they’re amazing staff, this place is easy to get into and out and it’s also super quick. If you want an amazing bite to eat quick head over to this Chick-fil-A!!!! I totally recommend
In and out in no time. My order was complete and fresh all within a timely manner. The staff ad always had a positive attitude.
Great food and friendly service. Reasonable prices. Clean environment and great place to bring your family.
Always stellar! Super fast but long drive-thru at meal times. Order accuracy has improved since my last visit. Ever friendly and convenient.