Starbucks

4616 US-280, Birmingham - 35242
27 reviews
Coffee Shops Coffee & Tea Coffee
(205) 408-7687

We always order the same thing and have visited this location many times. We both got mocha Frappuccinos and could tell they were extremely dark. I’m not sure if it was even the right drink. I politely notified the woman behind the register. She gave me a blank stare, and rudely asked if I wanted both of them remade. I said yes if you can. She then looked at me stupidly and said well can you throw them away, as if I’m supposed to know that. All in all, just a very rude employee. Not sure of her name, but I will say that Christian is very nice and apologized for our drinks being too dark.

Always super fast and get the orders right.

So disappointed for the second time with this Starbucks inside Target. Last week the young lady barely warmed up my croissant and sorta threw it to me. She tried to force a top on the overflowing drink until I said something. Today was another bad experience. No Croissant(not her fault) but I got the chocolate one instead. Again, not warmed up enough. I tried to order the same drink I LITERALLY ordered on Friday and she lied about them not making it anymore. I mentioned that I had just ordered it on Friday. She got snippy and made it but it wasn't correct. I told her(which took a lot for me) that it wasn't supposed to be warm. She rudely said "you didn't say ice. I never have said iced and have always gotten it the way I like it. Then she makes another one and I tell her how it's supposed to be BUT NOPE! Still wrong. This time I just took it and trashed it before I walked out of the door. I bought a offbrand Mocha from Target. So basically $10 wasted. I won't be going back to this Starbucks. Their workers need more training.

don't drink it I always love coming here and when I come here I'm usually never disappointed but how bad can Starbucks mess up anyway. Who who doesn't love coffee it's a great pick me up

I was in line tonight at 7:59p.m. behind 3 patrons together ordering 3 beverages. I was immediately told "We're closed!" When asked the time the store closed, the young lady stated 8:00 p.m. It's customary to serve those in line during operating hours. I will follow up with corporate in the morning. Even the patrons in front of me were shocked at her response and her lack of customer service normally provided at this location.

Service is always nice even when they have a full house. The bill was decent. Reminds me of a cafe in Chicago I liked to visit.

Coffee

I usually go here, today i went & the barista was super nice and smiley. It instantly made my mood way better before having to go to work. And the coffee was the best I’ve gotten from this location. She needs a raise

I usually go here, today i went & the barista was super nice and smiley. It instantly made my mood way better before having to go to work. And the coffee was the best I've gotten from this location. She needs a raise

Starbucks is great overall. They are not staffed well. The workers are overwhelmed with customers. One worker is taking orders and making coffee.