Great menu items, fast service
Super satisfied with this location because they actually had all of the ingredients for my salad.
The food is sooo good. But it get a little crowded during lunch time.
Customer service is trash...
No coffee. No milk. No half & half. Not even soy milk. 14 minutes to get the first of those, another 12 minutes to get some sort of creamer. But the unmasked lady who eventually did bring those out had plenty of time for socializing with her non-employee friends (at least, people not wearing Panera uniforms or name tags) who were in the food prep area with her. Pretty sure that’s a health department no-no. Guess that was more urgent than what she’s grossly overpaid (assuming she makes at least federal minimum wage) to do.
I am an employee of the hospital and come here almost every day. 8/10 times there's no coffee in the morning and it's cold in the afternoon. I waited 25 mins this morning for coffee. All (hazelnut, decaf, dark, and light roast) coffee was out. I got my coffee finally and went to shift. I got near the end and just got a mouthful of coffee grounds making me choke in the middle of rounds. Most embarrassing thing ever. This is a terrible Panera.
I was admittedly excited to have another option in the area. This is more expensive than nearby deli style restaurants. I got a summer harvest soup, 1/2 salad, and unsweetened hibiscus tea. They have multiple sweetener options. The meal is the most expensive for soup and salad options for the area however. The soup wasn't flavorful but did have some vegetables. The service did exceed expectations for UAB. I can't say choose it over any other food option. They do have lots of selections.
Just search for a near location, inwhich there is not one. This company should open a location on the East side of Birmingham, AL. Note: build it and they will come.
Excellent new addition to the UAB hospital food and drink options. The unlimited coffee subscription makes it so helpful for employees to grab coffee in the morning or for lunch. I also like their food options.
Located in UAB Hospital…..service is great!