Outback Steakhouse

5231 US-280, Birmingham - 35242
237 reviews
Steak House
(205) 991-4418
Photos

On Sunday my family and I went to eat to this place. I want to say that the service was awful. The waiting time to get our food was over one hour. Also, we ordered our Steaks well done and They definitely understood the order. Our Steaks were overdone. So overdone, that they were hard to cut into and dry as a cardboard. The only good thing about it was the manager attempted to make the situation better. However, by this time my family and I were very disappointed with everything. Will not be coming here again.

Staff was very prompt and polite, food was delicious and hot in a timely manner. Plus I'm addicted to their sweet potato...sooo good.

Don’t make reservations for big parties here. My family made a reservation for 4:00pm for 16 people last week for tonight, and confirmed it a few days ago on Tuesday. The manager forgot to tell the front of house about it, so when part of our party got there to check in, they got turned away and told to go somewhere else because the reservation “didn’t exist.” Once I got there and talked to the manager, she stated that they did indeed have the reservation and the table was being cleaned. We didn’t get sat for almost 40 minutes, and the manager completely avoided us during that time, refusing to keep us updated on wait time (that we shouldn’t have even had). We didn’t get sat until I flagged her down, and asked if we could sit at a big table that had been open since we arrived. What was the point of the reservation if we still had to wait 40 minutes passed our reserved time? Nobody ever apologized, we didn’t get an appetizer comped — nothing. I’m very disappointed. We had family and friends drive hours for this event and our inconvenience was never even addressed. Please do better in the future. It’s left a stain on what was supposed to be a great day for my family.

I come here frequently and the staff makes me feel like family. Danielle, Ashley, Ebonie, Brett and the entire staff are incredible, anxious to please, andnever keep me waiting for a thing! The food is always incredible and consistently great! I strongly suggest you drop by and make this one of your go-to restaurant choices!!! Five out of five stars . . . staff and food!!!

The food was good at Outback. Delicious potato soup and vegetables. My sister and I enjoyed our meal both visits. We had pasta and shrimp. No complaints here. Good service and a friendly family atmosphere. Everything was good until a very rude customer and his companion complained about a $1 up charge on the menu. However, we didn't allow them spoil our evening. It was actually their loss! Thumbs up to Outback! Good service! Good food. Nice atmosphere.

I can remember the days when ordering from this Outback was the biggest treat EVER! The food would be amazing and worth the gas and time waiting for take out. Sadly, those days are so far gone they’re not even in the rear view window.We ordered from this location tonight and it was HORRIBLE! McDonalds would have given us better food! We ordered two sirloins, one medium rare and one medium, both 8oz. They weren’t bigger than a biscuit! Then they only gave us a small teaspoon of garlic butter that they charged $2 each for! Then the food was ice cold. The only decent things we ate were the Cesar salads. It’s absolutely ridiculous how bad they’ve gotten and it’s just so disappointing. If you want steak or good food similar to this just go to Longhorn down the road from Outback. They still care about quality unlike this Outback.

Waiter was awesome. The food was pricey and not good. Had to send the chicken back because the first piece was as tough as jerky, I am totally serious. The baked potatoes were good, but the steaks were just OK. For the outrageous prices, I would expect much, much better.

Our dinner was Wonderful… Andrea J was our waitress … she is phenomenal ❤️❤️???❤️❤️

Seasoned hot food,and great customer service from waitress

We uses the take out menu for this site. The food was ready on time and it was hot from the preparation. The prices are reasonable for the quality and quantity of the food that you receive. It is an easy process to get the curbside pickup of your order.