Went through the drive thru.. They were out of blueberry filled donuts.. 11:00 in the morning..? Ordered 2 raspberry filled and 2 crème filled.. After we left we found out we had 2 crème filled and 2 glazed .. No raspberry.. Such a simple order.. Simple order. ?
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Fresh hot doughnuts right out of the fryer. The best, they melt in your mouth. Good and friendly service
The day we went the lines were long, inventory of specialty doughnuts low, staff shortages compounded the situation. However, staff was pleasant and, of course, regular glazed doughnuts were fresh and delicious.
Today I purchased dozen original glazed donuts to carry in to work for a meeting. The donuts I received were stale with fresh glaze. This is not the first time this location's experience has been underwhelming. Usually they have slower service and are frequently out of non original glazed donuts, but usually the original glazed are fresh and delicious enough to make up for the poor service. Not Today though. This location needs new management.
This is the 3rd and last time to stop here. Each time we visited they were out of the doughnuts we ordered. Also the ones we did get were cold as if stored in fridge. This last visit we ask for plain glazed we are out. Chocolate glazed, we are out. Asked for speciality coffee drink, we are out. I then just left the drive thru line. I don't know how they stay in business as doughnuts is what they sell. I could understand maybe being out one time but all three times.
My grandson and I went to Krispy Kreme on National Donut Day. We used the drive-thru and the service was a little slow but the donuts were warm and delicious.
We ordered a dozen glazed doughnuts they weren't fresh and hot they put some hot glaze over the top of cold doughnuts.
We came here because the New Patton Chapel RD location ignored us and didn't want to help us.The lobby at this location was closed so we went through the drive thru. It was around 9:30pm. I asked what they had available and then proceeded to order. I asked the worker to please repeat my order and she said can you repeat your order? She finally repeated it back. I drove to the window where there were 3 employees standing inside. One was on her phone. One had no gloves on touching her face and putting hands in her back pants pockets. They acted like they were just hanging out having a casual conversation and could careless that they were serving the public. Krispy Kreme should do a better job of managing their stores in Hoover.
Worst Krispy Kreme in America! This location never has anything, they work only when they want and the service is horrible! It's so bad I was actually thinking of buying so I could fire Every One and start over! Not even joking.
This is the worst Krispy Kreme ever. The hot sign is never on. It seems to me the donuts just sit out all day. Horrible experience.