Always heard how great it was.... no offense but they have nothing on Subway ?❤️ Was not impressed in the least, couldn't even chew the bread, no chicken or steak, chips also barely chewable and didn't feel like they were friendly to me as a customer, I was hardly acknowledged and made to feel like my presence was an inconvenience to them and what they had going on at the time. I will probably not ever return as a result of the whole experience.... not that they will be affected either way, just saying lol?
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Very Bad Service. Late 35 min The order was wrong and no sauce on side. I ask at the time of the order will the driver have change. The order taker said yes. When it was delivered he only had $3. That left him with a $5 tip ( very convenient) when I called the girl name Laquita had a very ugly disposition. NEVER AGAIN AT THIS LOCATION. PLEASE GO TO THE OTHER JIMMY JOHN ON THE SOUTH SIDE
By far the slowest Jimmy John’s I have ever ordered from. Food has been “out for delivery” for over 35 minutes and still waiting. “Freaky Fast” doesn’t go hand in hand with location. We’ll see how this soggy mess it if it ever arrives because “sandwich”
One star but not because of anything the non-management employees did. Yes, I did have to go pick up my delivery order for myself and some co-workers after waiting for over an hour, and yes, they couldn't make 1 sandwich because they were either out of meat or didn't have time to cut more, and yes, I had to call around 10 times before someone picked up the phone, but when I went inside it was clear the mere 2 employees working in the store were doing the best they could with a line out the door and the phone constantly ringing off the hook. I was informed there was only 1 driver that had shown up that day which was why my delivery was late. Once I spoke to the cashier she was polite and made my sandwiches promptly and apologized, although I don't believe she needed to. I felt bad for them thinking about how other customers would be rude and get angry when there was nothing the employees in the store could have done. Honestly I'm pretty disgusted at the thought of what these employees have to deal with for the pay they get. PAY YOUR EMPLOYEES MORE. TREAT YOUR EMPLOYEES BETTER. No wonder there's a labor shortage.I won't be back.
Elfneshia was so kind to me!! Left the other JJ at 5 points because they were rude and came here!! Thane again E!!
F—-. Masks on chins, sandwich preps checking their phones (and making calls) with gloves hands and then going back to making sandwiches, personal items (keys, phone) left in food prep area, and long hair swishing into the food prep area. Even in non-pandemic conditions, I would have complained, but this was horrible.
They sick the manager is no good
This location is AWFUL! I have ordered frequently from here over the years, and the service seems to be getting worse as time goes on. I have been hung up on more than once while checking the status of my order placed TWO hours ago. This will be the very last time I order from this location. The staff is rude and inefficient.
I am an avid customer at this location, along with my fellow employees. And, while I realize I am close enough to walk to get my orders… both in-store and delivery have been majorly disappointing. Being the only JJ location downtown, they have to receive hundreds of orders a day, with one driver!? If you walk-in to get your order, literally looks like Santa’s workshop. Orders everywhere, 4-5 workers behind the counter, and one driver?? Jimmy John’s management needs to hire more drivers, or take better care of your employees to eliminate weekly turnover. No single person should be forced to take on such a work load. I judge myself for continuing to order from this location, but I keep hoping! Please take care of this, Jimmy John’s.
From freaky fast to ain’t gonna happen. Location has completely fallen off. Deliveries are 2+hrs if you are lucky enough to even get it. In store 15min + waits.