The gentlemen and ladies working were extremely polite and working very hard, but in an ice cream shop that has NO a/c you’re kind of asking for miracles for anything to stay ready. Help these incredible workers by fixing their air conditioner Dairy Queen! I’ll be calling corporate and checking back.
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We were given a total of $15.70 when we placed the order and were told to drive to the window. When we got to the window our total had jumped to $18.20 somehow. Then, we tried to pay with a Dairy Queen gift card and were told they didn't accept DQ gift cards. WTH?! The girl working the window was rude and hostile. Then she only turned one of the blizzards upside down and told us they only turn 1 and not all the blizzards. This is the most sorry DQ I've ever been to.
06 1845 JUN2022: I'm not big on leaving negative reviews, but shame on me for paying 9 bucks for 2x child sized blizzards that took 15 minutes to make. They both tasted good, but one was half-melted.
Not your dq you grew up with workers need more training or just fired either would be an improvement
order taken quickly and only waited two minutes, it was delicious and the cashier was very friendly.
The service was slow. One team member took our money and a minute later the other team member asked us to pay again. I ordered a blizzard..the staff did not even bring it to the window and tilt it upside-down....they had a lid on it and handed it out. It was the consistency of a shake with "a" cherry chunk in it. It was super disappointing. I will save my money and go to Handles next time.
Stopped by dairy queen in trussville. They had already cut the ice cream machine off at 9:30. So my baby didnt get her ice cream and neither did I. They are telling people they are closed at 9:30
Food is very delicious and amazing, I am very fascinated with blizzard. Service is excellent.
Customer service is up to the mark. Food quality was amazing and ice cream is the best
They are drive thru only! Only this location. The other Dairy Queens are open inside