I have been sick. My husband picked me up a pimiento grilled cheese and a cup of tomato soup. It was stone cold. The cheese was so cold. I tried heating it up but it is not edible. Soup ok. I would not order take out from there. I plan to call in the morning because I eat there often.
I have been to this location two times in the last 2 months. I stopped by after my treatment at my oncologist and I chose the curbside service as I am usually worn out after the doctor. Both visits were not at peak times and there were very few customers. May 13th 2:09pm and May 24th 2:25pmThe first time I waited and waited and waited and then called and called and called with no one answering the phone. I finally went in and asked for my order. No one at the counter, maybe three people sitting at tables. The girl behind the counter seemed to be surprised at my request and found my order on shelves behind her. I told her and the young man that I had been calling and calling and no one was answering. She replied, "Oh we didn't even hear it ringing." It was completely quiet in there. She handed me my order and gave me a complimentary cookie. I chose not to review based on this one visit as people have off days. That being said....Yesterday was basically exactly the same. I place an order that was supposed to be ready in 11 minutes. After 15 minutes, I start calling. No one answers, voice mail full just like last time. I call over and over. Hardly any customers, just like last time. I called corporate in Atlanta to see if they possibly could call the store, had a different number, etc. Corporate didn't answer and I left a VM with my contact info and briefly stated what the problem was. As it's been over 24 hours, I am not expecting a call back. Disappointing to say the least. I attempt one more time to call and a young man answers. I asked about my curbside order and he seemed surprised and looked and said "Oh ok, give me a few minutes." I ordered a large Fancy Nancy $12.49 and a small Fruity Fran $6.99.He comes out to the car with the bag, hands it to me and tells me "We're all out of Fancy Nancy soooo". He hands me $7 of my $21 order like I was just supposed to take it. What's MADDENING is that MY PHONE NUMBER WAS ON THE RECEIPT. He could have called from inside the store to ask me if I wanted a substitution or a refund but I was flabbergasted by his nonchalant, "We're out of Fancy Nancy, here ya go". I told him that I would like to just get Classic Carol as a substitution and he seemed surprised by the request! So he walks back in to get it. I'm explaining this in detail because like I stated before, the receipt he just handed me had my cell phone number on it and a call could've saved him a trip. But, again, he acted like I was going to be okay with receiving $7 of a $21 order. Insane.An order that was supposed to take 11 minutes took 30....and this food didn't even need to be cooked. I called corporate again today, still no answer... left a VM, still no call back. No chicken salad is good enough for this nonsense, especially after cancer treatment.Oh and the app wouldn't recognize the scan of the receipt for points, not that I'll be back. It seems that their curbside/phone issues have been ongoing for at least a year and they simply just don't care. Read older reviews, I'm apparently not the only one.
When you get the itch for this dish it's usually hard to find. But they have 12 kinds! Everything was bright and fresh. The broccoli salad was excellent!
Always quick, always clean, and most importantly- always delicious. I only go to three different locations, but they are not franchised (I don't think), so they are all very consistent!
Today the Croissant was tough and the pasta salad was too dry. Needed extra dressing included in delivery
Not as good as the store in St.Petersburg. Are the recipes the same? You need to cut up the grapes and apples...they fall off of the crackers!
Chicken salad is always good!
Chicken salad is always good!
The service the last 2 times I have visited has been rude. I use to love this place but it feels like the staff there hate their jobs. Also I had to order replacement scoops because they were out of Fancy Nancy and grape salad . Ordered regular pimento cheese and got the spicy instead! Needless to say it was a very disappointing lunch and sad service.
Great food and service! I have never been disappointed.