This dunkin store is very good, with great customer service, not like the opelika store.
Horrible service in general. Last time waited 20 minutes for them to tell me were out of a specific item I had already ordered. Another time, the app allowed for walk-ins, but I guess the staff decided it was ok to close the dining room. Just over it.
Ordered a Carmel craze was very specific still got the complete wrong order got a cake batter coffee or whatever when he handed it to me I told him that's not what I ordered and man at window replied yes it is
Service was nice but execution needs some work. Completely burnt muffins.
The interior is dim and quiet. The atmosphere upon walking in, is really chill! I want to use the word dingy here, but honestly, it’s not bad. There are a couple of people sitting around inside, along with me, so I’m probably not the only one who actually sort of likes the vibe. The prices are really good! The location is a little bit out of the way, but that’s no problem really. This place is a gem, dare I say it. The avocado toast I got was really good too.
I waited 20 minutes in drive thru. When I finally got my order, I was very disappointed. The donuts were stale and very cold - not sitting on the shelf cold. It seemed like they were refrigerated day old donuts at 7 00 am on a Sunday morning. They were definitely not worth the wait. I thought I was waiting because they were frying the donuts. Very disappointing!
The staff is very friendly. The teamwork definitely makes the dunkin dream work. I love to get my hot tea here bcz they take the time to stir the sugar once it's put in.
Still using Styrofoam cups for scorching hot coffee--so no, thanks, the cancer is a hard pass--and soooo sloooow you'll be lucky if you sit in the drive-thru for less than 15 minutes for a simple order, forbid someone in front of you orders something more complicated than a black coffee and a single glazed donut.
Food and coffee are good, but Sly is great. It's awesome to see someone so friendly and great with the customers. Great energy and his personality really stands out.
I just went in for coffee and a donut and Sly made me feel like I was a long-lost family member! I hope they keep him!! ?