i have been a loyal customer for a bit now, but i'm thinking its time to drop them. it's really not worth it anymore. for easter i ordered a 2 for 1 special, gave them instructions SPECIFICALLY, and still managed to mess it up. i told them extra sauce, mushrooms, mix the sauce, and have it baked. followed neither even after they charged me extra for baked. incompetent.
I ordered the Creamy Greek wings and the Greek salad and the sauce was only mayo. An overwhelming amount of mayo was on the salad and coating the wings. There is legitimately no flavour on anything other than mayo.
ordered food from this place.. arrived late, deep fried mushrooms were cold, pizza was cold and salad was warm.. i phoned spoke to the same girl that took my order, she was very nice and apologized and said she would take my name number and let her manager know that she had a credit for me next time i ordered.. i thanked her and hung up.. forward 2 weeks i call to order a couple pizzas and collect my credit.. not only did the guy on the phone call me BRO numerous times.. because at first i couldnt tell him the date and time of my order he went as far as to call me a liar that no girl even worked that day and that time..so even after looking at my bank statement and phone and getting the correct day and time they still essentially called me a liar to get out of honoring a $51.45 credit.. WOW.. ive always recomended this venice house... VENICE HOUSE IN SUTHERLAND IS STILL THE BEST... venice on 33rd service and customer care is terrible and embarrasing to the feanchise.. the only reason the got a star is google doesnt do no star or negative
They forgot my dry ribs but I called and they were so nice and apologized and said they would send them right away. They were super quick. The chicken wings are not the best or the cheesie dip sticks, but the dry ribs are so good. Was still very impressed with the customer service.
Ordered the spicy Cajun chicken fettuccine Alfredo and dry ribs. The dry ribs were good. This is the second time I’ve ordered the pasta dish and this doesn’t taste the same as the first. It has a weird sweet taste to it and way too much pepper. Only took two bites, its not eatable. Ordered delivery it took about an hour and 15 minutes it was late. The person who took our order was nice though.
We ordered pizza 2 1/2 hours ago and they just kept telling us it's on the way. Finally we just had to cancel our order
Awesome dry ribs, & poutine. Gave me a free pop for picking it up :)
A disgraceful place should be ashamed of them self. As a security guard I came to eat here the delivery driver said we don’t like your kind here in front of other staff who were there and did nothing. Do not support them in any way. Will never return to a place to a like this who devalues their paying customers.
Wow love the ribs
love orders from there