We've been coming to Dinos for close to 10 years and Kim the blonde waitress/bartender is one of the best servers we've seen there. She goes the extra mile she's prompt and hard working, always in a good mood and super friendly. Big pad on the back to her and Curtis
Terrible customer service. There were only 2 tables in the whole building including us and the server was too busy doing shots with the other table to ever come over and get our orders for anything. We had to go up to the bar every time and she would say ‘I was just going to come over’. No you were not. Don’t come here unless you want to serve yourself!
Prompt courteous service, the food came quickly and was delicious. Must recomend the Gyro pita which come with Greek salad, which I thought was a nice touch and also tasty!
Went for the Wednesday wing special ($6.95 (or .99?) per "pound" (nine medium-small wings)). Asked the server if the "Buffalo" sauce was actual Buffalo wing sauce (hot sauce and butter) or buffalo-ranch sauce; was told that the sauce was "actual Buffalo sauce." After confirming this, I ordered the so-called "Buffalo wings"; I then received buffalo-ranch wings that were almost more ranch than hot sauce. Unfortunately, I was not nearly drunk enough to not notice the difference, which the server may have been assuming. Nice enough atmosphere, but don't expect the staff to know or care about what they're serving.
Went on wing Wednesday, wings were good, Drinks were watered down. Maybe 6 more tables of 4 people, our waitress, Kim, complained about being very busy. There was at least one other waitress there as well. One of our girls wings took an hour plus another 15 mins for the appetizer she ordered at the same time. Kim claimed it was the kitchens fault. If she had forgotten the order, just admit it. She gave us attitude when we didn’t order another drink after our first. Asked for waters and she only brought one back and continue to complain about how busy it was when there were maybe 20 people. There were 2 waitresses and a bartender. After the meal she made us stand by the computer for 10 minutes while she visited at another table. Once at the computer, she made us tell her what we all had so she could split the bill then. She got a $4 tip, which was way more than she deserved. And then had the audacity to ask for more.If you’re going to promote wing night, better be staffed properly. If you don’t even do the bare minimum of your job, don’t expect a tip.
We love Dino’s as it’s close to home, great food and good prices. But the last few times we have been there we have gotten TERRIBLE service, even when we were the only table in there. The waitress was more concerned about chatting with the bartender while we all waited with empty glasses for more drinks. And when we went to pay, she asked us how many drinks we had each had as if we were suppose to keep track ? She hadn’t put any of our drinks in the system. Unfortunate as we like going here but have been disappointed multiple times with bad service.
Staff seemed inebriated. Waitress took a VERY long time, and my friends never got their beverages. Overall sound ambience nearly blew my ear drums out.
This place is chaotic. I've gone occasionally for wing nights over the last few years. The servers turn over a lot, and I've had very few good ones.Some highlights:-leaks in the ceiling, some of which were contained with buckets on tables, others which suprised me and my friends by dripping on us-being elbowed by a server as they pushed past me without saying anything-another similar instance where a server shoved past me without saying anythingMost recent visit:-two servers repeatedly hollering and cackling at each other from across the room-all of us being condescended, while we were polite and respectful-at one point a server mocked one of my friends-server was really unimpressed about having to walk to both sides of the table to drop off orders, some of our orders were actually tossed onto the table towards us-myself and two other people were overcharged-wings were cold and under saucedQuality of the food is inconsistent. Service is bad. But the wings are cheap and sometimes my friends vote majorly in favour of going because it is so cheap.
Always good consistent food, thrus is lunch burger special!! Yum!
Weekday lunch meetup, they have a decent selection of specials priced at $10.98 the steak ceasar salad was tasty. Decent portion size and fast service for noon ??