We live within a few blocks, so it's not uncommon for us to walk and grab some ice cream treats. Both our neighbors bought our son $50 in giftcards here so he could enjoy some ice cream with the family. We have yet to even be able to use the giftcards at this location. This is a huge disappointment because it's walking distance, and the neighbors spent their money here so we could convientely enjoy it here. We are thoroughly disappointed that even after 2 months, we are still unable to use them here. We had to pay cash every time. Please get this fixed, and I will likely adjust my review.
We love coming here, they are usually good but tonight was awful. We came here today at 5:20pm, and we received the most melted ice cream you could imagine. My wife got the new drum stick blizzard ( she’s had it before and turned out amazing so she re ordered this again). Well big mistake, her blizzard was so melted that it looked like cream with chunks of random stuff. The lady didn’t turn the blizzard upside down. So my wife asked why since if they don’t I heard the next one is free. It literally says it on the sign that if they don’t turn it upside down it’s free. Then the lady proceeded to laugh and just say it’s runny because of the Carmel. Overall, usually have good experience but today wasn’t the greatest
Ordered from Skip tonight and the food was not even edible. The chicken bites were rock hard. Couldn't even bite it. Fries were WAY overcooked. Ordered an onion ring poutine and got just a regular poutine with 2 onion rings placed on top. Tasted very oily and burnt. Won't ever be ordering from that location again. Yuck!
I usually go there in evening, and staff is very polite and friendly. Now whenever I come on drive thru or visit store, they already know my order. I feel happy that this store is improving their customer service. I visit there after my work in evening and they always ask how my day was .. it feels good.
Probably the worst DQ I’ve ever been to. Service is consistently slow despite a lack of patrons waiting in line both inside/ outside the business. Drive-thru worker rushed me through my order and cut me off while I was asking for a lid for my blizzard. After paying for my blizzard, the worker had the audacity to knock loudly on the counter in an effort to get my attention while I was merely looking out my windshield. I understand that it’s a DQ and not a Michelin-Star restaurant but I would rather have no customer service at all than have an employee literally bang their fist on the counter as a way of letting me know my food is ready. Do better.
Drive through with only 2 cars ahead expect to wait 20+ minutes. So incredibly slow I saw 4 cars give up and leave. Multiple days/times it doesn’t matter. Also very inconsistent quality (sundaes or other with barely any toppings and sometimes loaded).
If you’re on a meal break for work this is not the drive thru for you. I spent a half hour stuck in line behind three cars. Could have gotten served quicker at a sit in restaurant. I’ve had this experience at this location and the one on 22nd each time I go, so clearly despite the complaints I. The reviews they don’t want to do anything g about it, and I don’t know why I go back. I think this was the last time…
Went thru drive thru to place an order. The person sho was taking the orders sounded like he didnt want to be there. Mumbled his words could hardly hear him. Ordered a flamethrower crispy chicken. I'm willing to pay almost 10.00 for a good burger. But this one was the worst I ever in my life had. Bread wasdry. Chicken was crusty. The sauce was so thick it was falling all over my vehicle. No bacon. And it was the worse I have eaten. Last time I will be going here. I'll take my business to 22nd where I know I will get fresh chicken and the burger made right
Food was good, wait time was a little ridiculous and Drive theough was in HORRID condition.
I can order the same thing five times in a row and it's always a different price.I don't know why it's always very slow but they're never very fast at the drive-thru or dine in..Do not recommend...Wish something better would move into this spot.