Morning service is horrible. Lady was washing stuff in the back with headphones on. Asked for help a few times, nothing. The last thing anyone wants after waking up is to be ignored. Why be open that early when your employee's don't want to work...
I did not have a good experience at this location today and will probably not go back. I asked for an item that was on the menu and was told it was discontinued. The girl helping me recommended another item that was similar and also helped work around my dietary preferences which was nice. Suddenly another worker comes out from the back and tells me the original item I wanted was not discontinued, so I tell her I will take that one. Neither of the girls know how to run this through on the till as my original order was already processed. They gave me incorrect change at least 4 times and I had to correct it. The most uncomfortable part of this was that the 2 girls seemed to be very frustrated with each other and one was being quite rude, and by the time I got my order she also seemed to be angry with me.
Always delicious although I find the service slow.
Smoothy and food was good but the place was disgustingly dirty, Garbage was overflowing with straw covers, no lights in the customer area (felt like I was in a dungeon) plus the music was so loud I had to yell out my order to the girl at the till. Management needs to clean that place up!!! It never used to be like that!!!!
Watched my smoothie be made incorrectly (used to work at this franchise so I know the recipes), worker became upset when I asked for the smoothie to be made correctly. Worker was incredibly rude and proceeded to tell the customers in the store that a worker didn’t show up today and she isn’t supposed to be there tonight and that’s why things won’t be up to speed. Worker was rolling eyes and shaking head upon customers walking into store. Asked for pesto panini and told I can’t order it as they are too short staffed. I love booster juice but the experience at this location was one of the worst customer service experience I ever had. Worker had also told customers waiting in line that they will have to wait even longer as a skip order just came in. I understand short staffing but the rudeness of this employee was off the charts. I WILL NOT return to this location. If I could give a half star review I would.
The staff are a bit younger at this location but still helpful nonetheless. They do a great job at completing my large orders in a timely manner.
I've only been to this location twice and both times the service was incredibly slow. If you're in a hurry, visit another location. The staff move like molasses on a cool day. 4 stars because it's clean and the food is just as it's supposed to be.
Nice place
I got a school lunch the smoothie was thin as water and discoloured, and the wrap was as small as my hand
Pretty lady. Nice service