Worst drive thru in regina my order is 6pieces of chicken and 1 large gravy and i been waiting in parking lot for 40mins ! They have 4 people working there and they all do is chatting inside. Worst fast food ever in regina not recommended specially around 7pm to 9pm.
STALE FOOD - EVERY SINGLE ITEM IN MY BIG CRUNCH BOX WAS OLD. THE FRIES WERE OLD, THE CHICKEN LEG WAS SO DRIED UP YOU COULD HEAR THE CRACKLING WHEN TOUCHING IT. THE WORST, WAS THE BIG CRUNCH. TASTE LIKE IT WAS MADE A HALF HOUR BEFORE I ORDERED IT. I SHOULD HAVE KNOWN WHEN THE ORDER WAS COMPLETE (NOT MADE FRESH AT ALL) PRIOR TO ME FILLING MY SOFT DRINK. TERRIBLE DINNER CHOICE.
Horrible service got our order wrong and the does locked so so you can't complain. As bad as McDonald's for service.
Last order was good and bad. The good was that I asked for extra mayo on my spicy big crunch and they nailed it perfectly. Also good was that the staff member that took my order was very friendly.For the bad, we got a small bucket and asked for no wings and there were wings in it.Also bad was that the usually very good KFC gravy was the total opposite. It was as runny as water and tasteless, we paid extra for it just to throw in the garbage.This is the 2nd time in a row that our experience has been underwhelming.
I just used the same coupon at the 621 Victoria Kfc store that the Starlite Kfc refused. When I told the clerk that the Starlite refused it, she said the coupon was a mistake by Kfc, but since Kfc did send it to Regina, the 621 Victoria Kfc would honour it. They are a honourable store, unlike the Starlite store which just lied and said they can't enter it.
The timing shows it’s supposed to close at 11, but when I went there they were closing the store at 10:30. It happend with once or twice before too. I wouldn’t even give one star but that’s the least.
Baldeep kaur helps me she is Really fast , got my food in less than 5 minutes.Friendly staff. Place kept very clean. They dont separate if you want white or dark meat like churches chicken but no churches chicken here.Still their gravy is good.
Rude...called a few times to place an order. Hung up on me. Calling another place.
I was greeted very kindly from cali and i had really good customer service from her, my family and i love coming to this kfc because she has the best service !!!
Poor in store customer service, I stood at the counter for 5 minutes while multiple employees in the back went ignored me, I just walked outand ate else where