15 minutes at the door with nobody infront of us.Another 15 at the table, nobody came to serve.Extremly loud, couldn't even head the person sitting infront of me.Walked out, will not be going back.This was on a thursday afternoon. Not a holiday or weekend.. wouldn't wanna see this place on a busy day.
I ordered an avocado & bacon casserole it was almost only potatoes, no bacon. Very Disappointed.
(Translated by Google) Succulent baked beans, spicy roasted potatoes (not spicy) bacon with good taste ? and excellent service!(Original)Les fèves aux lard succulentes, patates rôties bien épicé (pas piquants) bacon au bon goût ? et exellent service!
(Translated by Google) The breakfast was, as always at Ben & Florentine, very good. But the way we were treated as tourists by the service staff was an absolute disaster! We wanted to have breakfast with our little girl (18 months) and we were the third customers in the restaurant. When the lady wanted to read our certificate of covidage, it was of course not possible because we come from Switzerland and did not have a Canadian document. However, we had the vaccination certificate and our passports with us. However, the woman refused to let us in and, despite the explanations, simply left us there. She also ignored our request for information. With no alternatives and with a hungry toddler, we searched the internet for the relevant regulations. It wasn't until we showed her that she let us in - no apologies! - in. Fortunately, we did not have to relive such an experience during our entire trip to Canada. It's a shame that a good breakfast restaurant attaches so little importance to the manners of its staff.(Original)Le petit déjeuner était, comme toujours chez Ben & Florentine, très bon. Mais la façon dont nous avons été traités en tant que touristes par le personnel de service était un désastre absolu ! Nous voulions prendre le petit-déjeuner avec notre petite fille (18 mois) et nous étions les troisièmes clients dans le restaurant. Lorsque la dame a voulu lire notre certificat de covidage, ce n'était bien sûr pas possible car nous venons de Suisse et n'avions pas de document canadien. Cependant, nous avions le certificat de vaccination et nos passeports sur nous. Cependant, la femme a refusé de nous laisser entrer et, malgré les explications, nous a simplement laissés là. Elle a également ignoré notre demande de renseignements. Faute d'alternatives et avec un bambin affamé, nous avons recherché la réglementation pertinente sur Internet. Ce n'est que lorsque nous le lui avons montré qu'elle nous a laissé entrer - sans s'excuser ! - dans. Heureusement, nous n'avons pas eu à revivre une telle expérience pendant tout notre voyage au Canada. Il est dommage qu'un bon restaurant de petit-déjeuner attache si peu d'importance aux manières de son personnel.
Brunch was terrible.. I ordered the skillet... was cold, I put the pan in my hand, the cheese was not melted, the potatoes were overcook, they called the three meat.. I found couple sausage and some small bacon.. and the eggs were not cook.. was all a disaster.. the place looks good..
Les serveuse sont sympathique et souriante. Les repas sont délicieux et abordable. Très propre et rapide. 45 minutes de l'entrer à la sortie.
Excellent service auprès de audrey-anne
Serveuse très peu avenante, très expéditive et nous avions l'impression de la déranger.
Came here to see if our waitress was still here. Probably our first post COVID restaurant outing. We basically followed this lady where ever she's been. We were delighted to see that she was still there. We had someone else serving us but she kindly let Annie know we were there. Over the years we went from no kids to three and she basically was there to see our little family evolve since we'd go out where ever she would serve. As always she was amazing, presented her our latest little one and we had a good laugh. She brings a very "family like" experience. I strongly recommend this place because of her, hopefully you'll get to experience the outstanding service she offers. Also on a more technical note, we were pleasantly surprised by the menu ( I was hard to make a choice). Portions were perfect, service was prompted and respectful. I must say they seem to have a great staff in general. I gave this review a 4 Star rating but I have to change it for a 5.Keep up the good work! We'll be back with the whole family.
Tres bon service je dirais meme exeptionnel une serveuse d experience bon repas grosse portion et chaud