(Translated by Google) I have an internet order prepared for take out, they call me twice to get specifications, my partner will pick them up and they doubled the order, the person in charge was not there despite it being written that it is supposed to be still open (5:15 p.m.). We are charged double despite proof that my total ordered was half as much. Really disappointed with the service at Bromont. If I would have known before I would have told my partner not to take the order and to leave.(Original)Je fais préparer une commande internet pour emporter, on m'appelle 2 fois pour avoir des spécifications, mon conjoint va les chercher et ils ont doublé la commande, la personne responsable n'était pas la malgré qu'il est inscrit que c'est supposé être encore ouvert (17h15). On nous charge le double malgré la preuve que mon total commandé était moitié moins. Vraiment déçu du service à Bromont. Si j'aurais su avant j'aurais dit a mon conjoint de ne pas prendre la commande et de quitter.
First and absolutely last time. We are from montreal and eat high end and a lot of fast food and grocery store sushi. I went with my boyfriend and 10 year old son to Ose and decided to go with the all you can eat option on the menu. We were trying to encourage independent restaurants instead of just going to the sushi shop. We ordered less than the minimum 3 per person (because we are not big eaters) - 7 different rolls and 4 pieces of salmon nigiri. The little bit of tuna in the maki roll was off and cut in the wrong direction - I had to spit it out. The fried roll was covered in a strange sugar thick almond crush that was intriguing on paper, but I could only eat one piece out of 5. The Spider roll contained an unidentifiable deep fried bit that I had to force myself to swallow down - this was not soft shell crab. All the other rolls were also quite poor - I didn’t know that you could go so wrong with rolls (aki sushi at the Magog metro is much better). The salmon nigiri and mango roll were the only decent items. I explained to the waitress that the tuna in my rolls are off and to alert the chef and that I could not eat the fried rolls (they otherwise charge a $1 per uneaten piece). My boyfriend and son who finished there first order, asked for one serving of salmon nigiri each (4 pieces in total) - this is all you can eat afterall. The waitress tells us that they have run out of salmon fish - there was in total 5 other people in the restaurant on that Tuesday since we arrived at 6:45… obviously they just cut us off from more of the pricey item. I would have not have taken the time to write a bad review if it was only that the food was disgusting, it’s the dishonesty. Just limit the number of nigiri on the menu, charge more, just be upfront, so the customer has the information to decide to pick the à la carte option. They may survive through the summer high season in Magog because tourists and locals will try it once but I would be surprised if they are still opened next year. At least there is a minimum of quality control at Aki sushi and Sushi shop.
(Translated by Google) I was really surprised, I did not expect so much freshness and originality of the sushi from a grocery kiosk. It was more than delicious! Thank you!(Original)J'ai été vraiment surprise, je ne m'attendais pas à autant de fraîcheur et à l'originalité des sushis d'un kiosque d'épicerie. C'était plus que délicieux! Merci!
(Translated by Google) The best commercial sushi I've eaten in my life !! Wow !!(Original)Les meilleurs sushis commerciaux que j'ai mangé de ma vie!! Wow!!
I went to this restaurant after work for dinner and the host (Gabriel) did not want to seat me; when there were plenty of open tables. For some reason from the moment that I asked for an English menu things just got worse. I’ve visited Sherbrooke often for work but this place just gives that feeling of unwarranted racism. I’ve never felt that way traveling throughout the world. I guess it just wasn’t my day. Horrible guest relations and service.