I guess it’s the pandemic but was shocked to discover yesterday that they’ve fired their waiters and waitresses and replaced them with a portable buzzer after payment that you take to your table that buzzes for you to go pick up your order. Like a cafeteria.No table service, no cleaning off of tables, no water jug or cups for self-serve, no extra napkins, just a couple of boxes of salt and pepper packets and stir sticks at the counter pick up. You will get one napkin on your tray and metal utensils.All ordering and payment is at walk in at the counter. I would’ve tipped differently if I’d realized they’d gotten rid of humans serving tables. I used to enjoy those humans; one always remembered our favourite table.We dined in but I’ve had better service at a shopping mall food court.Finally, the cashier wore their mask below their nose. Wearing a mask in a hot grill environment is tough but Ville-Emard is full of seniors, and this resto had several senior regulars inside. What a lack of respect.They might be fine for takeout but forget “dining in.” I won’t be back.
Ordered smoked meat sandwich.Waited 1hr and 25minutes.Asked for "fatty".I understand that when you ask for fat, it all depends if there is some available, but this sandwich was extremely dry. The meat seemed as it was sliced beforehand, portioned and sitting there until an order comes in.The portion was extremely skimpy.A mcmuffin is thicker than this sandwich.Very disapointed. It looks like they hiked their price and reduced the portions.Please do not take your customers for idiots.This is not what it used to be.
Honestly this place has always been a staple of the city for me. I love their food, service and they have never disappointed. Everything is fresh, generous portions and tasty. Try their poutines and thank me later
Best smoke meat, burgers and hotdogs in town! Love this place!
Love the burgers smoked meat and poutine, great service too. Keep it up!
La qualité n est pas égale
They take forever to deliver your food. It's almost ridiculous to be honest. I live one block away from them and it takes them an hour and half sometimes, it's horrible.The food is okay. Just regular fast food.
They take forever to deliver your food. It's almost ridiculous to be honest. I live one block away from them and it takes them an hour and half sometimes, it's horrible.The food is okay. Just regular fast food.
love the poutine sauce ❤
fast and good service