The team that works there is unbeatable. They take time to connect with you personally whenever they get the chance. The service might be slow cause they're handling so many customers but they don't ignore you while you wait.
Wow the disappointment was real todayFor someone who goes to Starbucks daily, that was by far the worst service i have ever receivedOrder a dragon drink with the least amount of ice, receive a drink with no ice and missing 1/4 of it’s quantityI ask that it be filled… like… always?And i get this 12 yr old to tell me this is ‘the standard’Followed by another 12 yr old that comes to me to state the same thingI was so flabbergasted, I asked for a refund for my drinkThat was politely followed by the first 12 yr old laughing snarkily as if this was happening in her school’s yardWooooooow that sucked- never againLuckily, the Rockland location reminds you of why you pay
Good service. Good coffee. Convivial atmosphere.
Tried this branch for the first time. Had a great experience. Erika gave me an amazing service. The drinks were on point ! Would 100% recommend.
very good service, customer service, what I still haven't been able to like is that at the height of the conversation and the night, the store has to close early. total!
Worst Starbucks , they are so disorganised , the wait is long for nothing , they always have some kind of issue going on . Not to mention they always mess up my flat white coffee .
The line was very long and the order was wrong even after it was sent back the first time. 6 cars in the drive through and we waited like 25 minutes.
Drive thru takes 10 years to move. Good drinks though.
The drive thru line ups at this location are usually backed up onto St. Martin. Pretty much causing a hazard. Forcing you to ask yourself how badly do you want that Doubleshot expresso on ice?
AVOID THIS STARBUCKS LOCATION AT ALL COST! Not only do they always mess up orders, the staff is not serious, service is horrible and extremely slow. One evening I was calling them to ask if they had banana bread (as the corbusier location was out of banana bread) but the line was busy for a long time. I came that evening past 9pm hoping things will be better than in the day, just to find them "closed", not responding to anybody honking in the drive-through line-up. When i came out of the vehicle, come to find an employee throwing out a pile of garabge bags from the drive through window and telling me in broken french that they're closed and it's just for today. I told them that they should at least answer their phone instead of keeping the line busy for hours on end or indicate on google that they close earlier, so as not to waste client's time driving to them for nothing because someone felt like closing without informing anybody. It feels like employees here do whatever they want. Twice they made me a pink drink with rotten strawberries that stank and just today they messed up our order again. Never coming here