Row House Lobster Co.

146 Richmond St, Charlottetown - C1A 1J1
123 reviews
Seafood
(902) 892-3344

Four of us made reservations at this restaurant because three of the diners wanted the lobster dinner that had to be ordered ahead of time. There were many servers standing around appearing confused with what to do and we had to explain our reservation 3 times. Once seated, the diner who had not preordered lobster asked a few questions about the menu and determined that the coleslaw and the vegetables both contained an item she was allergic to. (The menu indicates you should make the server/chef aware) . She asked to substitute a small Caesar salad ($4 on the menu) for the two items. The server had to go and ask the chef and returned saying, no the chef says he won’t substitute it…no discussion. So we decided to all leave, which took three servers and 10 minutes to pay for our 4 drinks. Unbelievable that this restaurant would let a minimum of $250.00 dinner bill walk out the door over a $4.00 salad. With all the confusion and lack ofservice, I’m not sure the dinner would have been worth it anyway.

This place used to be great. I would have suggested it to everyone, especially the burger.Yesterday I went, waited 10-15 mins. Wasn’t acknowledged once with what felt like 10 staff and 4 customers.Today, I tried again, 40 mins for burger. During this time others cancelled their order and left.When the burger arrived it was burnt along with the fries. Only good thing was the staff member tried to keep you updated and was friendly.

seated quickly. Drinks quickly. Lobster Roll platter is an elevated lobster Roll with great fries and the coleslaw has a great flavor. Scallops and risotto were both a treat. The chef's Bread pudding was awesome! Romaine was a great server, polite, efficient and personable!

Delicious! We ate here last evening before going to Tell Tale Harbour. We ate outside and people watched while waiting for supper. Our waiter was brand new and he did a great job! I had a salmon dish and my husband had a steak sandwich. Both very tasty. The food was a bit of a wait but we didn’t mind at all, we were on vacation, so there was no rush!

Went there for dinner bc trip advisor gave it a 4/5 rating. Ordered our drinks and waited about half an hour to get them. I had sangria and it tasted like just red wine. My sister had a pina coloda and had to send it back bc the milk was sour. I had the 6 pm tenderloin steak. The steak was actually pretty good but it cost $41 and they charged me $3.50 extra for the mash potatoes which was not disclosed to me until I got the bill. Oh and the mash potatoes were cold. My sister had the fish which she said was tasteless. My brother-in-law had the lobster roll which he also said was terrible. After we finished eating we noticed the filth under the table. I will post pictures. Also the bathroom was disgusting. I will never eat here again.

Stopped twice for drinks. Friendly staff, but got a little attitude when we declined the food menu prior to a show we were going to. Took them more than 10 minutes to bring our drinks. On the other side, we had 2 nice waiters asking us if we were ok a few times ( not our waitress). As we were going for dinner on a Saturday night, because it was highly recommended, they were closed for inventory! Why would you close on a Saturday during tourist season?

Has both indoor and outdoor dining. Friendly staff. A good variety of steaks and seafood. Tends to be busy, but has good service.

We waited a long time for our food, but it was worth it!

The server was a very nice lady that helped me choose the best option for a lobster dinner and wine. It is a very pleasant place on Victoria Row, and I took the opportunity while waiting to step in a few quaint shops nearby. Excellent experience, highly recommended.

What a horrible business. We had heard good things about this restaurant and decided to phone early in the afternoon to make a reservation, we were told that they did not reserve tables on weekends but we should be fine if we were there before 6. When we got there well before 6 there was empty tables, apparently reserved! After asking the host about how we were told over the phone that no reservations were made on weekend he confirmed this. A group of three came in after us and were asked if they had called and were promptly seated at a table. When we asked the host why we could not get a table seeing as the group got seated (we were there first) he said that they had called 10 minutes earlier to reserve but he could make a reservation for us next weekend (although he just stated that they do not do reservations on weekends). We are from out of province so next weekend is not going to work. While we were walking away the host yelled “Welcome to the island” at us!!I called and asked for a manager but was told that there is no manager available until Tuesday! Left my name and number. I have doubts that I will hear from them.I have notified the people who recommended this pathetic place of our experiences there.Google should have the option of leaving no stars, that would be my choice.