Quality of food is excellent. Can be a bit noisy but you can still have a conversation over dinner. Very busy spot so recommend that you make reservations.
We were visiting Charlottetown last week and decided to stop by Piatto for dinner. We were told that my family of 4 could be seated but that we needed to be finished our meal by 7:30 pm as the table had been reserved. We were fine with that seeing as it was just 6:00 pm. We were seated immediately, however, no table server welcomed us or even brought us a glass of water for almost 15 minutes. I was about to walk out when she finally showed up. The food came in a timely manner but they burned my husband's pizza so by the time it came, the rest of us were done eating. The pizza was okay - nothing great. It had runny sauce and I think by that point I was done with the place. We won't ever be back to eat there. Never been treated this badly at a restaurant. Maybe the servers should consider service instead of standing around chatting with each other.
Good service and good. Wait time was very reasonable.
Great gluten free pizza. Just wish the toppings made it further to the outside of the pizza and weâre a bit more robust. But delicious in flavour. Lovely place if you are craving pizza.
This sort of pizza takes about 2 minutes to cook but after an hour the pizza showed up with one of them being burnt. They remade another and came within 2 minutes. The party next to us also complained about the extreme wait (1hour) and another party got their pizza after an hour but had to remind the server they also ordered bruschetta as an appetizer which then arrived within 5 minutes. Our pasta arrived before the pizza but they forgot about the ciabatta bread that was to accompany and when noted to server, nothing was done. We requested fresh pepper for our food (we could see the grinder by the pass) but instead the server went to the bar and poured pepper from the bar âshakerâ into a plastic cup for us to use. I took a picture as it was quite comical. Table next to us got the real pepper shaker though with their food but the cook served them their food (not a server) Then to drinksâ¦.after ordering we had to remind server 10 minutes later for our drinks which she noted she forgot. We waited that long for drinks as It took 10 minutes just to get her attention. We also had appetizers prior and when they brought the mains they just shoved around the empty appetizer plates even though we suggested it would be better to just take away the old dishes that were there for 30 minutes. This was not from lack of staff that there was poor service as there was numerous staff âchillinâ by the bar or near the back pizza oven. Overall the food was good but believe a manager would have seen the general despair of the restaurant from the service.
Love this place! Great pizza & service, love the ambiance
The quality of the food has decreased in the past few years. The quality of service is really below average as well: The servers were more concerned with talking to each other as opposed to serving customers, they did not know the menu, and they were generally just lack lustre. In the past, the restaurant had a “higher-end”/speciality vibe, but now, it is really just common fare.
Good variety of pizzas and other Italian meals. Service was fast and friendly
Loved this place! The staff were friendly and the food was fresh and tasty. Would recommend the pasta as it's made fresh in house. The caesar salad had a homemade dressing too!
Caesar salad and pizza were fresh and delicious. We sat outdoors and service was friendly and prompt. Great place for a casual meal!!