As someone already wrote in a review, management and staff just don't care. We were a group of three who entered at 6:45 PM (the place closes at 9:00 PM) and were told may be a 20/30 minute wait. As first time visitors we decided to wait. And we waited and waited. Then just before 8:00 PM we were told a table was getting prepared for us. Just a few minutes after 8:00 PM we were unapologetically told our wait time was now 30 to 40 minutes as some late reservist just came in plus the kitchen was backlogged serving a huge bus tour. If we had been told that at the beginning instead of having been needlessly strung along we could have went somewhere else We were the first in line by 8:00 PM with about a dozen unhappy people behind us. We will never set foot foot in this place again.
We waited nearly 90 minutes to be served. When it finally came, the food was cold. We mentioned it to the waiter, he did not care!
Unfortunately, we had a very inattentive server who basically brought the food and nothing else. No water, no check in to see how the food was, no asking about a second drink. He didn’t even clear the appetizer bowl. The lobster was fine and the side dishes tasty. With one drink each, $150. A lot for bad service.
If you want a nice view, this is your place. However, the food was disappointing at best. The lobster was chewy and gummy, the mussels were OK but dry. The steamed veggies were worse than what comes out of a can. The kids meals took forever to come out and when it finally did, the burger was burnt. How can you serve burnt food? The whole experience was very disappointing and it was pricey as well.
We ate here mid May, best dinner of the whole trip. The service was great, Tony the server has the best personality and really made our visit something we won’t forget for a while.
Very tasty and delicious food! Amazing location on the beach! Nice view and good time! Very clean and great environment! Friendly and professional staff!
Best service ! Amazing food !Tony the server had us laughing from appetizers to dessert !Thank you for a great first dinner experience in PEI and my first lobster ! Next time I'm out east I will be here to have dinner again !
Wish that I could review this restaurant however my family waited in line for 25 minutes to be told they only take reservations. It would have taken 2 minutes for 1 of the 3 staff at the front to tell us this. Even better idea, post this information on your door, your website, your Facebook, or ANYWHERE! Do you want to eat where they believe your time is worthless?
Went without reservations right at dinner time so we had to wait about 15 minutes to be seated which was just fine. Staff were running like crazy, probably short staffed. Seated outside on the wharf which was perfect. Had Lobster Roll and Lobster Mac and Cheese. Both were delicious with ample servings. Our very busy waiter Tony did an awesome job of serving us while providing his unique brand of humour and wit. Thanks Tony for making this a memorable evening out.
Had lunch on a beautiful Tuesday afternoon. The restaurant was great at accommodating my son’s allergies. Great place for seafood