Ratings should be based on how restaurants handle complaints. Not how they soak up compliments. I had a genuine concern and after bringing it to the attention of the staff here I was blatantly insulted and was refused a refund. There are other places near here that actually care about their customers. You're better off eating there. How these guys are still in business is beyond me.EDIT: Your reponse would actually make sense if this was referring to an order we place during said snowstorm. but this was an order placed in the middle of the summer. good lord. i hope people see this and know not to eat here.
nice workers and kept clean. quality is always good
This location is an absolute disgrace to the brand. The owner looks as dirty as his attitude. You could tell that his staff was nervous and unsure. He was not wearing a mask to compound his b/s. Never ever again. The best location is on Yonge near Sheppard.
Decent pizza, the Employee was fantastic owner needs to greet his customers and smile more.
I ordered from these guys the other day. They said 30 minutes. I drove over to their young st location. As I pulled up the called me. Sorry we’re out of dairy free cheese. Who waits 25min to figure out they can’t fulfill the order?
amazing pizza. great choice
Not only does my family love the pizza but the owner is one of kind, a true Jem! Service 5 stars, pizza 5 stars!!!
Always a great pizza from this location!
They use their own delivery via Uber so it’s not traceable. Uber estimates are very inaccurate. 35 minutes can mean upwards of an hour and with no tracking it’s a guessing game of when you’ll get your order. Calling the restaurant isn’t helpful either because they rudely just say to be patient.Also my pizza came with vegan cheese instead of regular which alters the taste drastically. And again since the shop uses their own system through Uber getting a refund is not easy.
The quality has gone downhill over the past few years. Used to be the best pizza in Milton. Now it’s dry and never enough toppings or cheese!!! I ordered EXTRA cheese this time just to make sure they put enough, and still I could barely taste it. So little there were plenty of bare spots on the pizza where it was just dough and a bit of sauce. Totally sucks cause it used to be so delicious. Second time in a row that it was terrible. Won’t be ordering from them again. And SO incredibly expensive for what you get. Super super disappointed.