Has anyone else noticed how small the chicken pieces have gotten?They don't have containers for certain sizes and don't offer to compensate with say 2 smaller ones to make up the bigger one, for example.Couldn't make a cpl items I wanted.So i bought the stuff from them individually to make it myself.Wait time is excessive.They don't answer the phone.But the staff are usually quite friendly.
Got really old dry chicken. Didn’t taste like classic recipe. It’s like it was just breading with no spices? Mary browns ruined this place for me. Will not be back. Stick with Popeyes or Mary browns.
These are complete joke and KFC should take this away from the owner as a franchise. They always run out of chicken thus needing to close earlier at random times. Horrible
I walked to KFC in Woodstock today to enjoy a chicken sandwich.They had a sign on the door that said the front end of the store was closed. Drive thru only.Would it not make more sense to close the drive thru and leave open the front till so all customers can be served?At least Popeye's still serves all customers.
This place has gone down hill. Will never go back. No coating or spices on the chicken. Crackhead hanging around the entrance. Drive thru closed. Looks like nobody cares. Sad.
When you order online and they give you a time for pickup, I don't feel like waiting in side the restaurant for an additional 20+ minutes, (when they are not busy at all btw) is acceptable. When people walk in after you and order, then leave with their food while you are still standing waiting.... ?
Poor service. I had a mobile order and it took 3 minutes before someone had come out to service 3 waiting customers. The employee serves the the 2 customers ahead of me. As she was getting something for the other customer, I had to tell her I had a mobile order. She tells the kitchen and then proceeds to take another order. After she took the order, my food was ready and was sitting on the counter. She did not acknowledge the food, proceeded to take another order. My food was sitting there for a total of 4 minutes before she realized it was there. I thought the point of mobile order was suppose to be quick? Not 7 minutes!
I'm used to sitting in KFC lines for 20 minutes plus. This one though has it together. Never too long of a wait. Great service. Chicken takes time I get it.Everything is always fresh and hot. The classic/bug crunch are always great, but for some reason the few times I've had the Famous chicken it hasn't impressed. I see food groups posting huge pieces of chicken but these are always small and dry.
Would give zero stars if it was possible. Food is terrible. Always cold. Service is garbage. I am mask exempt, and they went out of their way to try to bully me into wearing one. They are discriminatory prices of garbage, and have zero respect. Literally got in my face, and told me if I don't wear one, I am welcome to spend my money somewhere else.
Recently stopped for two chicken sandwiches, one of the worst food experiences ever. Chicken was over cooked and looked like it was under a heat lamp for a week. Tough shriveled and dry. I would have come back and returned it but I live out of town. Very sad for this local business. I work in food industry and there is no quality control at this KFC. If they asked me to wait so they could cook something fresh it would have been fine. Don't give your customers something that is ready for the bin!