I ordered a cake online almost a week before I needed it from the Woodbridge location. I received a call 5 minutes after my pick up time to be told to come 2 hours after my pick up time because the “machine was broken”. I stated I was unable to pick up later as I was heading out of town and asked for a refund since the services weren’t going to be rendered. The manager said okay and proceeded to hang up on me without providing me with any direction. I had to call back 6 times before they answered the phone (kept declining my calls) to which I was told to come pick up the cake because it was ready. The way the phone calls were handled was very unprofessional and was like pulling teeth to get any answers.
Love this location, can sit outside or inside… love the strawberry cheesecake blizzard so tasty!
Came to this dq after a dinner with some buddies. I ordered a medium Oreo blizzard which was pretty hard to finish but was forced to have as much as I can because of the fact the prices are expensive (IMO). Not only were the prices kind of expensive the bathrooms are extremely dirty and that right there tells you a lot about a place. If you can barely take care of a bathroom, just imagine what the back looks like?. Other than the prices and the bathroom this experience was good. Blizzard tasted good, but I’m still unsure if I will be returning…
This is the first time I've used the website to order. I was extremely happy with the results.This cake was perfect. I got exactly what I ordered. Very Happy ?
Went to Dairy Queen at around 7:15 pm on June 23with my granddaughter and daughter asked for mini bizzard small soft ice cream and a dipped cone young girl with big fake eyelashes gave us the bizzard and ice cream for our toddler..waited for dipped cone but nothing then I asked her where's my dipped cone .She rudely said "I didn't charge you for the dipped cone because you didn't repeat it" I didn't hear her ask me to repeat order.....so rude no apology nothing she embrassed me in front of everyone like it was my fault..I have lived in the neighborhood for 40 years and have been going to this Dairy Queen since it opened...what has happened to customer service...so sad ? it wasn't about charging me I really didn't care how much it costs it was an evening put with my family..spoiled...long time customerMary T
Would definitely recommend this place. The service was lightning quick. The quality of ice cream and even food was beyond expectations. We went there just to have ice cream but my friend suggested that I should try some food as well. We never had something from DQ like fries, poutine or onion rings. We tried their onion rings and poutine along with 2 ice cream sundaes. The poutine was soooooooooo delicious and the Onion rings were also damn crispy and well fried. We didn't expect it to be that good but this place is my go-to place to have poutine. Service was also superb. Well managed and super tasty food. I definitely recommend it to everyone.
When we went, it was not busy at all. No one was even there haha. But they do have a LARGE sitting area with nice huge windows as well. I ordered the cotton candy blizzard mini size for my son, and honestly I find it way WAY too sweet. My son loves sweets and he took a few bites and threw the rest out. I got the extreme brownie blizzard in a medium and I find it absolutely delicious! Pregnancy craving satisfied!
I ordered a birthday cake on what happened to be Mother's day. It was a busy day and the store was full, but I got my cake exactly as ordered and I was in and out in a few minutes. Excellent service!
Amazing food, 4 stars only since sauces don't end up in the bag sometimes... wish the had a nicer parking lot ?Update: This time around we got the sauces
People love coming to this DQ. It an be quite busy at times but there is usually plenty of parking space available. You will be happy to have come here whether it was for the cold foods or hot foods.