Our waitress was absolutely amazing. I brought my family out for my birthday. The food was amazing and so fresh tasting. Will definitely come back.
Poor management and wrong timings that has happened multiple times has led me to write this review. First of all, the timings are all wrong. On Google, the time is wrong about closing. We arrived an hour and 30 minutes early, and they were closed. They said online that they close at 8. However, we arrived at 6:30 and they were closed. Management also said they closed ar 8, however it was closed at 6:30.
The restaurant is super clean and the food is delicious! Staff is friendly and theres relaxing music. Got to try their Thai iced tea too it’s gooood
It’s a worst Thai restaurant that I have ever been. Very pricey! Long wait. Instead of mild I’ve got spicy dish. Instead of red curry I’ve got bamboo shots dish, I only find few pieces of chicken. Not recommended! Overpriced!
Visited Windsor for the first time and a quick search of local restaurants came up with this place. Decided to try it out based on reviews. Looked nice upon arrival and we sat down and placed our orders. Ordered spring rolls, beef fried rice, chicken fried rice, shrimp Panang, and beef pad Thai.First off, they kept us waiting for almost an hour even though there were just a couple other customers waiting.The spring rolls were nice and crispy but that was about it….Everything else from there was a disaster! The beef tasted off and the chicken was definitely spoilt. Both tasted like it had been left out too long before cooking. Immediately called attention of the waitress who apologized and agreed to swap out with the shrimp instead. When the bill arrived they charged full price for the spoilt beef fried and 50% of the spoilt chicken. Manager claimed she tasted the food and found nothing wrong. Pretty much insinuating we were lying!! Needless to say this felt very insulting to my family and I.If there is a zero star, that is what I would give.While the waitress was nice and polite, the manager definitely needs training in restaurant management, food safety and customer service.
Upon entry the place held a amazing aroma of what promised to be delicious food. But it was a little disappointing. The crispy spring rolls were very good. The chicken in the chicken satay was flavourless, but the peanut sauce was excellent and flavourful. The pineapple rice fell far short of the menu description…. and the vegan version had only three pieces of pineapple. Something seemed to be missing in the chicken pad Thai…I probably should have ordered it up a notch or two on the spicyness scale. All that being said everyone enjoyed their meal and there was very little left to be packed up for taking home.
My family went there to celebrate a belated Family Day. WE Loved the food! Everything was so delicious. We enjoyed the crispy spring rolls, Mango Salad, Chicken Pad Thai, Pineapple Fried Rice, the Mango and Strawberry Cheesecake. We also had the Merlot wine. Our Server was amazing! Pretty sure she was also the cook as well. Will be going back again with more friends and family.
Ordered here several times and food is always great! Tried lots and everything is good, but cashew nuts and pineapple curry are my favourites.
Food was tasty, particularly the Red Curry. Was given chicken instead of tofu and veggies, despite the tag and staff confirming our order. I don't eat meat and vegan options are advertised. Was offered a credit because 'the kitchen was closed'; when a credit was not to my liking, the kitchen was "reopened". Unfortunate, as the food was tasty.
I placed a large order as we have company over for the holidays. They read my order back correctly and when the food came there was 2 dishes missing. When I called she said they would have it out to us in 30 minutes. It took over an hour. She also said I would not have to pay for the second delivery - well I hope not since it wasn’t my error you forgot it. Very poor customer service. I would not order from this place again.To follow up with my review- my husband and friend got food poisoning after eating their meals.