Good food, super flavorful and filling. Quantity was okay. Prices are pretty similar to all places around.The sitting atmosphere is really good.
The food was OK, but not the best in terms of taste. The missi roti was tasteless and seemed to be made from a flour different from what is normally used to make this type of roti. The girl who served food clearly seemed overworked. She was attending to calls, dispatching delivery orders and serving the customers at the same time. Probably due to her busy schedule, she was completely cold towards customers and seemed not at all eager to ask if the customers needed/wanted to order anything else after they ordered once. In fact, I felt she was avoiding the diners as much as possible. We asked for more water but it seems she ignored the request. The owner was initially present, but he was attending only one table where his known Punjabi friends came for drinks. After that, he went inside the kitchen for helping the chef I think. We were not even greeted once we entered the restaurant, although the owner was standing at the front desk and saw us coming in.Overall, I can conclude that food is OK, but the restaurant almost completely lacks customer service skills. I sometimes wonder why some restaurants don't understand that service skills are at least as important as the food they serve. If I had to rate only on food, I would have given 4 stars. But people go to restaurants not only for food, but spending some quality time.
Bad Customer serviceWe were a family group(1) At 9.13 pm they refused to take our order of 1 Naan while they were still preparing full order of another group. I mean they could have adjust just 1 Naan with that order(2) at 9.45 pm they asked us to leave while 2 members of our group were still eating and they could not tell this to other group as they had just started. I mean they could have at least wait till all of us were finished eatingThis is just basic manners
One of the best places to get indian food in town.Its authentic, fresh.Employees are courteous and friendly.Cant wait to get back.I had fish curry, butter chicken, naan and halwa as a desert.
Swaad seems to lack consistency… on a good day the food is excellent, but recently I’ve been having poorer experiences. I usually order dal makhani and this time it tasted burnt. Also the jeera rice used to be great, now it tastes very Bulk Barn-y.
Ordered bunch of food. Me and my friend felt no satisfaction complying with food and especially customer service. No doubt food was served on time but the manner and friendliness wasn’t presented by girl…. I’m sorry I don’t want to sound typical here but certainly they can increase their ratings with respect to overcoming the mentioned cons.
Poor management. We were given the centre table. We didn’t like it and immediately requested to change it. As the other corner table was getting empty, the girl said you can take that once I clean it. While the girl was cleaning, the other girl reserved the table for someone else. There were a few other table vacant but the girl told “YOU HAVE TO SIT AT CENTRE”. We left the restaurant.
Awesome restaurant in windsor. Great food and great service.The decor of the restaurant is very different and unlike other places.Good spot for hosting events as well.Really worth a visit !
Very cute and clean restaurant with good vibes. Friendly staff and tasty food! my only complaint would be the wait on food took a little long and the meat also could’ve been cooked more thoroughly in my opinion. Other than that, it was great and I will be back again!
Customer service was good. Food was tasty and the girl staff was so friendly and cooperative.This is the best restaurant in windsor.