Excellent service and food Order always right! Friendly staff.
I went in to order my dinner with my family. I noticed that there were five employees speaking another language other than English amongst each other and I just felt I didn't belong because I didn't know what was being said. It would be more appropriate for the employees to speak English as they must know English to be in the customer service field in Canada (or french). The two or three English only speaking employees I saw (presumably) must feel awkward not knowing what's being said around them. Let's try to keep customer service English or French speaking unless otherwise specified by the customers.
Last time I go to this Burger King. I asked the girl if I could get a pack of bbq sauce and she hesitated as if it was too much work to have to walk the 3 steps to get it then instead asked me for 25 cents. I’ve never been charged before but in any case I had no change so I said fine I’ll just debit it then she said she didn’t have a debit machine. How about since I paid $20 for the meal you give it to me anyway. ( I didn’t say this just thinking it) Considering the numerous times I have had to drive back there for a messed up order they actually owe me money in the end so I really don’t think a 25 cent bbq sauce is too much to ask for. Get it together Burger King. Next time I’ll go to McDonalds where I don’t get charged for sauce and they get my order right every time!!!!!
We had a whopper and fries and would have been excellent except it was cold
I have to admit that their source is so appealing to their burgers. Creamy and full of flavor. Some people might think the original flavor of other elements have been covered by the source. But I do enjoy it.Service is so so. Fast food standard.
Ok, I'm normally really tough on everyone and I am aware this is a fast food joint, however, this BK is probably the most consistent and if you're in the mood for a greasy fast food burger, a whopper from this location always hits.
IF I could give a NO star review, I would.I attempted to use my receipt coupon (for filling out the online survey) - which I used regularly in an effort to save money - and the drive-thru cashier tried to over-charge me by 44%.I explained to her - initially at the order speaker - that the price on the screen was incorrect; in fact, I had used one yesterday AT THAT LOCATION, and used one today at lunch time at another store (which I have the receipt for) - I also showed her the receipt FROM HER STORE that showed I was correct.She kept telling me that I was wrong, the previous crew was wrong, the cash register says she’s right, and refused to listen, or even suggest calling a manager.So I said cancel the order, and left.I called the manager when I got home, she’d ask a question and when I’d attempt to answer it, she would cut me off and ask another question; I told her the EXACT account of what had transpired, and yet every time I was finished, she’d go back and ask (in my opinion) unnecessary repeated questions, where if she had just LISTENED she would know.She even verified that I was correct, yet didn’t seem to really care that I had been inconvenienced.I got tired of what I feel was a condescending and “didn’t care” attitude, I informed her I will NEVER be back to that location again, and that I would be posting an online review.So, here it is.
This was without a doubt the worst Whopper I have had at Burger King. The meat did not seem cooked and was a bit mushy. The bottom bun was dried out and hard. There was no lettuce on it and one thin slice of a sad looking tomato. It went straight to the garbage. What the heck, Burger King???
Had a great time here last week. The place was busy, crowd was chill. We hung out in the VIP section with bottle service and easy access to the dance floor. Lighting wasn't the best for pictures buy there was tons of ambience, and the staff was friendly and helpful.
Burger preparation is hit or miss, drinks are filled to the top with ice, but if you catch them on a good day they’ll get your order right though.