Yesterday my Mother and I went for lunch and our experience was less than adequate. Matt one of the owners reached out to me directly and offered to make the next visit right. It's really nice to see people stand behind what they do by making their customers happy. Thanks Matt and I look forward to my next visit with my Mother.Follow up August 6th. Today's experience was absolutely amazing. Food was hot, plates were over flowing. Our server William was very attentive and friendly and brought us everything we needed. Noah also stopped by to see if we needed anything. Thanks again to Matt for making our second experience fabulous, ? percent today.
Terrible service. It took 20 minutes after sitting down for someone to take our order... Got worse from there. The grilled veggie wrap arrived cold, filled with steamed carrots and lettuce - the menu describes it as having grilled zucchini, onion, pepper... Lies! The turkey sandwich was missing the cranberry sauce. Slow service. We didn't get what we ordered. No one seemed to care!!! Sat staring at uncleared tables for the 1.5 hours we were there. We won't be back. I do not recommend this place!!!
I came for some drinks and food on the patio last night. Unfortunately the patio was very busy but no complaints. Great food nice people and excellent customer service from the server. Definitely coming back
Had such an amazing time tonight- it was our first time checking out the pub and I'm so glad we did! The staff made us feel so welcome and were so friendly, the atmosphere was cute and cozy, and the service was amazing... We will definitely be coming back!!
Had a wonderful meal with friends. Staff were attentive and very friendly. Patio is the best in Whitby
Spent nearly $25 on a mediocre chicken sandwich, the thin layer of cheese and 2 pieces of well-done bacon did not compliment the Frank's Red hot excuse for a hot sauce topping.Fries were also well done and dry with no flavor.Massively disappointed and no you will not find anything else worth ordering her unless you have horrible taste buds because that was just trash.
I had steak and mushroom pie with salad. While it look great i was disappointed. There very little steak and mushroom inside, it was overly salty and very watery inside. The staffs are great. I would still good back but order something else. To the owner, please check on the food to make sure they are up to par.
1:30 pm,stood at the "Wait to be seated " sign for quite some time,so my wife and I left.It was a Thursday.At least acknowledge that we were there!Four wait staff and bar staff,easy to say we will be there soon.Eating and drinking at Kelsey's around the corner,nice
There seems to an inconsistency with the breakfast menu. Some weekends it's available, some weekends it's not. Last weekend we went to the Oak for breakfast. They had run out of eggs so it wasn't available! Couldn't they have gone to the grocery store next door and bought eggs? Also their food is tremendously salty. We like going there because it's local. Looks like we'll have to phone in advance to see if they're serving breakfast. Very disappointing!
Had an absolutely amazing time on the patio with my girlfriends for a birthday. The waitress was amazing and fun. I wish I caught her name. The 4 stars is because the food was meh. The lobster poutine was not a poutine. There was no cheese curds. The lobster did not really taste like lobster.