Never go to this subway, ever. Worst experience. Missed many ingredients that belonged on the sandwich. Did not follow any simple instructions. When I opened the sandwich, every single ingredient was out of the sandwich. Looked like a dog chewed on it. Reached out to the store manager - showed no empathy at all and did not even bother to try and correct the situation. Instead, just told me to wait for a call from head office. When I asked for an ETA, she mentioned “when ever they are free and get a chance”. This is why your ratings are so low.
Missing all meat ingredients on my kids sub, missing the drink that comes with it & the snack, when I called to tell them, the lady told me she did put meat on, and as I stared at the sub wide open, there was NO meat, she was extremely rude on the phone.
Watch your tap at paying! My total was $22.95When I looked at my paying tap total I was completing an order of $29.95. That’s $7.00 dollars more! the cashier who was very rude took my receipt in her hand and Explained to me that I musta press. % of a tip when tapping my card. I wasn’t going to leave before seeing a manager as the cashier was going to back telling me I’ve payed a Tip. Not giving me my receipt and it was still in her hand!!! The person in charge of the shift supervisor come out, and I didn’t want to pay for a Tip cuz the young female worker didn’t do ANYTHING to deserve my tip. Since I wouldn’t get my TIP money back!!!! I asked for cookies and got 2 cookies for the price of $7.00 dollars. Watch your MONEY!!! this SUBWAY store will ROB you in front of your EYES!!! Now I really wanted to get a refund for my whole purchase but I’m not that Kind Of person to do that. I also enjoy giving Tip to well deserve service ONLY!! I didn’t appreciate not having my receipt in HAND! What’s the secret behind it?
Placed an order on the app for pick up and when I went to the restaurant it was closed. They charged my credit card. I called the next day and was told I could only get a refund if I come there in person during the middle of a work week. They wouldn't refund me through my credit card but gave cash the next day. I had to waste time, gas and money and they told me it wasn't there fault. Also, they served others ahead of me even though I was there ahead my those customers, and there response was its busy. There were only 3 customers in the place at the time including me. I had to argue to get cookies for all my troubles.I'll never to go this Subway again. I ended up with no food, time and gas wasted, but did argue for my 2 cookies.
Customer service is very good. Clean and white fast service.
I've only eaten here a few times but it's always been fresh & yummy
The best sandwiches with lots of variety. The staff are polite and professional. Very clean.
Worst service and rude
Always fresh and such great service.
Closing before the closing time. Closed at 830pm when supposed to be closed at 9 on sunday