Ordered two pizzas for pick up. One had minor mistake; one was completely wrong, not close. Call customer service, re-ordered, no offer of compensation. Picked up replacement pizza. No apology. Got home. Not even close to being right. Totally wrong. Back to restaurant. Clerk looks at pizzas x2. Looks at Order. "Yes we made them both wrong". I asked for manager. He was too chicken to face the fact that his staff are incompetent. Avoid at all costs.
Purchased 2 XL pizzas for grandkids birthday party. Have not used this store in over 5 years. Opened the box, pizza did not look appetizing. Pizza wad over cooked, very little cheese and pizza was cold. Will never go back.
There are no words to describe the level of customer service and the quality of food this location provides. I had Pizza in many other locations, but this location (1200 Rossland road E) is by far my favourite location to order my pizza. The owner and employees are very professional and very nice. They always make sure that their customers are happy and make the pizza exactly the way we always wanted. I would recommend this location to everyone.Thank you!
This place is great!! Atmosphere is chill and cool but the staff is also really friendly. They know what they’re doing, and they know what they’re talking about, and you can tell making the customer happy is their main priority food is pretty good, the price it’s 100% worth it
Very satisfied with the customer service, I always come here and they never disappoint. Store is very clean and welcoming, very respectful people and always positive. Very good communication, and they handled my order very well at this location!!!!!!!!
Amazing customer service, very friendly and caring. Very happy with my order, everything was handled with care, and really good communication.
We are loyal Pizza Pizza customers and like the varieties of base sauces they have amongst other things. We usually go to the location on Dundas east in Whitby. Had to go to the Rossland and Anderson location only once and that was a mistake. They have a person at the counter who to his convenience will pretend he cannot understand English! The only consolation was that there were others in the same boat with messed up orders and no proper customer service. Will stay away from this location.UPDATE:Feb 15th 2022. Happy to add that Pizza Pizza’s Main Customer Service reached out to me soon after I posted my review. They very quickly sorted the matter. Thank you. And yes, it’s Pizza Pizza this weekend!
I have been going to this Pizza Pizza since it opened, perhaps in the 1990s. Through all of the changes in ownership and staff, it is my go-to source of pizza for more than 20 years. My favouite order: a vegetarian pizza, with extra base sauce, onions, hot banana peppers, and creamy garlic dipping sauce. It is consistently made to perfection. Thank you for your service.
The restaurant recently had a redesign and it looks great. The restaurant is very clean and the workers are really nice. The food is made with soul and is served quickly.
This review is not meant to disparage the staff ; just my particular eating experienceThe pizzas I ordered were pretty hard and overcooked- I really didn't have super high expectations but it was undeniable that this was not good pizza once my jaw became sore from the chewing required to get through 1 or 2 slices of freshly cooked pizzaThe dough and crust like barbed wire cutting the roof of my mouthI likely will never eat at another Pizza Pizza again