Makimono Sushi Bar & Restaurant

75 Consumers Dr, Whitby - L1N 9S2
174 reviews
Japanese Sushi Bar
(905) 666-8686

Haven't been here since before the pandemic and we liked it before. But I seen some bad reviews and my son wanted to go for his birthday and i wasn't sure I wanted to go. We went and I'm glad we did! me and my family loved the food and the great service. Our server was amazing always filling or drinks and sending our order through quickly and it was busy there. Left there full and happy!

Staff are friendly and food was brought out to the table quickly.

Would go again for sure

It was a struggle to get service. When we did, they could only fill 1 request at a time. We asked for 2 Pepsis and they only brought 1, walked away immediately and had to be flagged to fill the rest. This happened twice. In the end we even had to interrupt the staff gathering to request our bill. Won’t be back here again.

Food is as tasty but you need to be truly hungry for all you can need based on the price point per person. I’d go back again as the sushi was great

Really good! We enjoyed the food and atmosphere. The staff were really nice!

We had a reservation and people who didn’t have a reservation (a white family dressed nicely) were seated before us. When we finally got our table, we submitted our order on the tablet. No one told us though that we needed a server to confirm the order. So we were waiting 20 minutes for a sever to finally confirm the order and then another 10minutes for the food to come out. On our last order we submitted the order and our waiter confirmed the order but forgot about our items. We waited another 30 minutes. Our server was very apologetic as they’re understaffed for a busy night. When we left we said we wouldn’t be coming back to ourselves but another customer heard us and agreed they wouldn’t be returning either due to the lack of service and the wait times.

Food was ok, but there are smaller cheaper sushi places that are superior. The imitation crab was not good. Also, there's a lot of grime on the decor (kids with food covered hands maybe?) and between the seat cushions that had to have been more than the day's worth of food and dirt.

Service was low because it was extremely low staffed. The poor staff could not keep up. They did their best. Restaurant's fault.

Used to be good. Now it's not. The staff can't seem to deliver the items to the right tables. One team member almost tossed the hot items to our table, turning to leave before the plate even left his hand. Mediocre food.