Place my order online for pickup, got to the store, staff was friendly and courteous, and my order was ready, I didn't have to wait.I will definitely be using them again.
Always friendly and fast service. They actually care about your pizza and take pride in making a meal for you. Thank you dominos whitby for always making our editing nights a blast!
This place has terrible management and is very rude to customers. They have many internal issues and they don't seem to know what they're doing. They constantly prepare overcooked pasta and undercooked pizza. The place is dirty and unsanity and the employees are not welcoming. The managers seem to mean to other employees and it makes me not want to eat here.
Horrible Service!!!!My wife and I ordered Pizza and an hour later we called to check on our order only for them to tell us the delivery driver came to our house + press the door bell but we did not come to the door.The driver blatantly lied that he rung the door bell and called our cell multiple times and we didn't pick up.The customer service agent as hung up on us after we called the verify our order.This is actually my last time with Dominoes. 0% for customer service!
This Dominos location is ridiculous! They claimed they came and waited for 10mins, rang the door bell and called my number 5 times, in which my husband and I are sure did not happen and theres not one missed call on my phone. I called the location to find out about my order and ofcourse him too are claiming that the driver Nicholas did in fact do all these things and refused to redo my order because they are closing in 20mins which I care zero because your hours of operation clearly states that you close at 1am and even had the audacity to hang the phone call while I was still talking. Absolutely ridiculous!
I’ve never had an issue with the food from this location. However the reckless driving from their drivers is a terrible representation for this store. I’ve been cut off by two of their drivers a couple times now (whoever drives the Volkswagen and the Pontiac Vibe). They drive like they own the road weaving through traffic and going through stop signs. I definitely won’t be ordering anything for delivery from here to keep their drivers off the road.
The best Thin Crust Pizza I’ve ever had. The combination of perfectly backed crust with load of toppings was Great. Also the friendly and kind staff made it my favourite Domino’s spot.
Whoever made my Alfredo feast pizza tonight is the darn pizza boss. I'm literally divorcing the D.Pizza location that's downstairs my building for you guys. I'm in love with pizza once again ? ?
Ordered a pizza, garlic bread, and brownie cookie thing alongside a 2L Coke tonight. I was initially delivered everything but the Coke. Then the driver returned on being informed of the mistake, and brought me a diet coke, which I don't drink. I refused this and informed them to bring me the correct order. They have not returned and the store is not picking up the phone. I will be contacting Mastercard to perform a full chargeback on my order that was failed to be fulfilled correctly.Update: After ducking my calls for half an hour, I drove up to the store (Negating the point of me paying a delivery fee, btw) and got my 2L Coca-Cola they owed me. Incredibly disappointed in the service overall.
I order online frequently from the Domios at dundas in Whitby. I always order half and half as my wife is vegetarian. And every time meat toppings are all over the place. So called the store as soon as i placed the order and asked them to make sure that meat toppings don't go on veggie side. And as expected it was all over the place again. In response i was told that this should be expected with a half and half order.What was the point of me calling before hand if small requests like mine can not be handled.