Tim Hortons

565 King St N, Waterloo - N2L 5Z7
27 reviews
Coffee Shops Food Coffee
(519) 747-7146

I would not recommend it at all..there is no real taste of coffee in addition to the workers are very moody.The place is small inside a gas station.

This USED to be an awesome location. Seems like it’s under new management or something… takes 10-15 minutes to fulfill a simple order even when they’re not busy. This has been the trend for the past couple months.Avoid u less you have time to waste.

Ordered a Farmers Wrap, No egg, both meats. Seems pretty simple, no other tims location has an issue. The older lady started arguing and being rude to her colleague who was trying to explain how she rang in my order. The lady was extremely unprofessional belittling an employee infront of customers. The kicker, the old lady got my order WRONG.... Perhaps focusing on your job and not on being unprofessional and belittling others you MAY have gotten my order correct. You clearly cannot do both.

Bagel burnt again.

The morning staff is always awesome at this Tim Hortons

Better coffee at many best locations.

Very disappointed today.... first they were slow taking my order, made me repeat it, fine I get it, it happens. Then i pull up to the window, the MANAGER was busy talking to a co-worker about how her "boyfriend let's her flirt with other guys and doesn't care!". How is this professional? Then I get back to my office, and THE ORDER IS WRONG!

Horrible service. 15 min in line. Called from line up and was told this is what happens when grilled cheese is ordered?

Absolutely amazing service i wanna say merry Christmas to jen and Matt and the tim Horton's crew and thank you for always going above and beyond and making my mornings awesome everyday ? ❤

Poor customer service.