Pizza Hut Waterloo

133 Weber St N, Waterloo - N2J 3G9
73 reviews
Pizza Italian
(519) 746-7401

Only reason for going Pizza Hut was 'Creamy Butter Chicken Sauce"Now discontinued - not going back there

We ordered a pizza. Which we did not get so we decided to call the store. The person on call accused us of lying and said that he at X time had his driver confirm that he delivered the pizza. We had CCTV footage of no one arriving at the spot. We called again and he picked up and was very very rude and said he does not care and was just yelling at us. Very bad experience and on top still no pizza and clearly they lied about getting someone the order as we did not get it and have video footage of no one coming to our place. Bad customer service and dishonest employees. I would show a picture but we did not even get our order.

I just dropped $50 on a pizza delivery to my place, with instructions how to get in. Time goes by and nothing arrived, called customer service and they accused me of lying about the pizza, saying they confirmed my name too. very terrible experience and still need to get a refund

Complete rip off! Stop hiding behind your toppings! Adding a thin layer of cheese, on top of your toppings, while adding more sauce to save money is assanine! Charging 60 plus dollars for two large pizzas is shameful. Imtegerty and reputation still has a place in society!

I didn't know this location was here. Better advertising could be a great way to increase pedestrian traffic. Baffled at the location choice.

Terrible location, Worst experience ever for pizza hut. Messed up whole mood with terrible food.

Please don’t go to this store, people are very rude, not responsive, even not good at making pizzas.

Terrible trying to call to order pizza. Can’t understand and they don’t have any other call in option of online doesn’t work. Brutal!

Hit and miss! Sometimes it’s great and other times they put way too much sauce and your toppings are sliding off or missing cheese on 3.5 pieces of a medium CHEESE ONLY pizza.

Hit and miss! Sometimes it’s great and other times they put way too much sauce and your toppings are sliding off or missing cheese on 3.5 pieces of a medium CHEESE ONLY pizza.