Accurate staff, current menu, choice of three or so dining locations, downtown. Historic, have never been to a Jazz night though.
Terrible customer service, our pizza isn’t even fully cooked, AND it was nearly $30 for one of the smallest pizzas I’ve ever seen.Do NOT recommend.
Hit and Miss. We have frequented the Huether over at least nine years, and although it was a go-to for us at the beginning, it has suffered as of lately. The menu was always a strong point, consistent, introducing a new thing now and then, and portion size was quite big. Most of the time, we would have to wait to be seated as it was usually packed. However, starting before the pandemic and certainly gaining speed after, the entire package has deteriorated. Food is okay, but not overly good and it seems, at least, that portions have suffered. And finally, the service has declined, although that may be do to understaffing more than anything else.
We recently celebrated a birthday at the Hueter Hotel, food was delicious and staff went above and beyond with their delivery of service. I would definitely recommend this venue.
The Staff is some of the most friendly staff around. The bartender Emily is always smiling and friendly.The food is amazing the pork tacos are to die for, compliments to the chefs!!!Also one of the only places around with a pool hall!You must visit the patio!!!
We have been coming to this establishment for YEARS!!! (35+!) Live music, patio, great servers, fabulous food! But last night I believe was our last. I'm not entirely sure what makes Kelly think it is ok to yell and belittle his employees with customers eating right in front of you! My husband took his meal to go he was so bothered he couldnt eat! How disheartening! We loved the Hueth! #bekind #justbeniceok
The Huether Hotel has become one of my favourite places to go to in Uptown with there being so many amenities to enjoy such as pool, the cafe, jazz room, etc.However, I was really disappointed to see that I was not able to have a meal there as there is no vegan menu, let alone any vegan options on their current menu. This is very bothersome for me as I would like to enjoy ALL of the facilities they have to offer, especially something like dining. All they suggested was to remove the cheese or other dairy products, but this takes so much away from the meal itself.I would highly encourage the Huether to add vegan options to their menu making it a place for everyone to enjoy. I know many vegans who would support the business if having these options.I hope the owner would consider this request as it is important to me as someone who would like to continue going.
Just moved uptown Waterloo. Was very upset as I had heard good things about the patio. My fiancé and I were seated on the patio and waited 20 minutes and still had no one come to our table. Literally walked out as we were very disappointed with the service.
love the cafe here - my personal favourite is their matcha latte! the nice girl with the long, brown hair is always so helpful and friendly. such a cozy spot to come in for a nice coffee and read a book :)
We ordered 2 drinks and a fries. The first drink came with the fries after 1 hour, the second drink took another half hour. Unbelievably slow.Since I’m writing a review anyway, I rented out the Jazz room in 2019 for an event and the manager was very rude. He wanted to kick out members of our group because they weren’t ordering from the bar, despite the agreement being that we could have anyone we wanted there when we rent out the whole facility. Never rented from them again and would not recommend anyone to.