Mac, the crew there at the time and the online chat person I spoke to were helpful with resolving a situation I had when ordering online. Appreciate the kind customer service! I will definitely get my orders from here when I need my Harvey's craving!
Harvey’s can be hit or miss.This one on410 King st in Waterloo is very good.Great experience. The staff was friendly and very welcoming. The food and drinks were amazing.Looks newly refurbished a bit hipper thanothers "Harvey’s Moderne" maybe. Thefood and portions are great - tasty- pipinghot. Good covid protocol .Service and other staff very nice .This will be our go to ?❤️Abel
The staff at this locations are apparently 'all new and on training' per the manager that is apparently also new and unaware how to do basic things like ring in an order. Would not recommend if you're expecting quick service. When I arrived there were 3 people in front of me. 25 minutes later, I finally had my order and the lineup was to the door. Not a lunch location if you don't have unlimited time.
I love this harvey because the staff is super nice and courteous. They have ample of choices. I am impressed with the customizable poutines. They have veggie burgers that one is delicious too. Overall It’s really a great a food point
Went through drive thru. From time of order to pick up was less than 5 minutes. The onion rings were cool, not burned but dark. I assume the oil has not been changed, as it left a bitter taste in my mouth and had an an unusual smell. Ordered a double original. The condiments were sparce, could count the onions, only 2 rings of hot peppers. Very, very disappointing!! USED TO BE the best location. The Pepsi Zero was nice and cold!!
Hello, I was recently at the Harvey's on King street, the one that is near the wholesale club. I really liked their service. Nice friendly staff, clean environment and good burgers made to perfection. I had ordered a chicken burger and a veggie burger.
My first time trying Harvey's and I really liked the food. The beef used for the burger was bigger than other restaurants beef. It had a different taste and seemed to be put together better. I liked how fast the staff made our meal and served it to us. One thing they did was serve each burger on top of each list for burger toppings we gave them so we knew which burger had which toppings.
Went through the drive through, ordered an Angus meal deal for $8. Great value, the fries were crispy hot and fresh and the burger was made the way I wanted it to be, but the meat seemed a touch cold, more like luke warm. Overall a good experience
This location is cheap and stingy. This is the only Harvey's I've been to that only fills half the box for their poutine. Paid full price for a poutine that is half-filled. I already submitted feedback to Harvey's online about this two months ago. I've been to Harvey's locations in Ajax, Scarborough, Burlington, Kitchener, Markham, Mississauga Toronto, Oshawa, and this is the only location where they're cheap on the poutine.
This location is the best one so far. The staff is very friendly. The customer service is extremely good I would say that they do aim to please. The location is always extremely clean and I’ve never been disappointed when visiting this location. The food is also always warm and fresh. I would recommend this location to everyone.