Best asian fusion restaurant in bloor west area. Soft crab fried rice and salt pepper tofu was awesome.
When i went over to my brothers house he ordered for this before the pandemic and I was so pleased with tge quality and taste of the food. So i went yesterday and ordered the jin ju chicken and fried rice the food was delicious but the portion was almost half of what I used to get. Just like every greedy people theh also have decided to increase the price and decrease the quantity but keep the sam packaging it seems. What a shame I thought they were different. Even though I still think the food here is delicious but because of my morales and beliefs and principles I will not be going back and I dont think anyone else should either. Please I was so hungry i didn't take a picture of the quantity of food but trust me it was not worth $15.
I have been coming to and ordering from Westwood for 15 years, and it was one of my favourite places to eat. During the pandemic we have ordered several times.I was just treated so rudely on the phone after inquiring about a delivery that has been over two hours I will never be back.I understand staffing shortages- I work in a restaurant as well and its hard. We called after one hour to check on our order, and were told 15-20 minutes while they waited for a driver- acceptable. After another 40 min, I called to check again and relayed my frustrations. The person on the phone was not understanding, was very rude, and offered no apologies or assurances that we will even be receiving the food we paid for.Incredibly disappointed.
I have been coming to and ordering from Westwood for 15 years, and it was one of my favourite places to eat. During the pandemic we have ordered several times. I was just treated so rudely on the phone after inquiring about a delivery that has been over two hours I will never be back. I understand staffing shortages- I work in a restaurant as well and its hard. We called after one hour to check on our order, and were told 15-20 minutes while they waited for a driver- acceptable. After another 40 min, I called to check again and relayed my frustrations. The person on the phone was not understanding, was very rude, and offered no apologies or assurances that we will even be receiving the food we paid for. Incredibly disappointed. Again, I work in the industry. I don't ask for a ton, but over 2 hours for food, rude on the phone, no apologies, and lying about delivery time isn't acceptable to me. I called back again after 20 min of calling repeatedly and was told we will be getting refunded.
Ordered food from their website but the service is awful. Called multiple times to get a status update on our food delivery (over an hour and a half waiting) and was told our food was to be delivered within 10-15 minutes. It wasn't delivered and I called again from the same phone number. We have now waited for over 2 hours. The owner didn't pick up. I called from a different number and he picked up right away and said our food is again on the way. I tried to ask why it's taking so long, he was incredibly rude and he hung up on me. We spent over $100 on the order and have ordered multiple times from here but they can rest assured they have lost our business. The service is awful. 10/10 do not recommend ordering from here based on their service.
What the heck happened to this place. We ordered here all the time. This time though it was not the same food. Everything is not right. We ordered wings with salt and pepper and they smothered it with chili sauce and they were raw, I hate chili sauce. Everything tasted bland, not flavourful like before. What is there new management? We are never ordering here again.
Good quality pan-asian dishes. Stuck with Chinese options and was not disappointed!
Really tasty food, I really like the General Tao and the Shanghai noodles. It's really a must if you like asian food.
Looks good, tastes BAD! Inedible, gross flavours. I ordered Black Bean Beef and General Tao Chicken (which I always like from other restaurants), but this one tasted like a dirty pan, kind of burnt and old tasting. The beef was tough and not tender like other restaurants make it. The Chicken was bundles of oily breading and also tasted terrible/ dry inside, can't find the actual chicken from the fat/ tendons. I had to prepare another meal at home as the food looked good but tasted horrible so I could not eat it. Wasted my money only to throw it all in the trash. Not even suitable for a dog! I would have returned the food if I could.
Who’s rating these reviews? It was unfortunate I have to write a negative review… but this can’t be normal to eat. Everything is dripped in oil. Even the green beans!?!? HOW. Every SINGLE item you order is drained in oil. So gross. Waste of $80 first and last order. Public health needs to review this.