I ordered the Mutter Paneer and asked for mild. I got a really spicy dish. Since it was takeout I did not notice until I got home. I'm sadly disappointed as all I could taste was spice and not the flavours, and was not able to eat much of it. Very pricey for something I could not really eat. If you like spicy it would be okay but not if you need mild. They did say they have a mild option but this was far from mild. I can tolerate medium heat and this was spicier than that. Restaurants need to be careful as some of us have sensitive stomachs when it comes to spicy food. There are many places with mild veggie curries so it is sad this was not, as the other places are far from my area. Please do better.
I had a long day and was returning home pretty late. My neices had fell asleep in the back seat. Seeing I couldn't cook anything fast enough to feed them before I tuck them in for bed. I decided to order a MILD biryani for them. As we sat down to eat my neices complained about the biryani being too spicy. I tasted it and I started to swear right away. My lips and mouth start burning. I had to make my girls a sweet yogurt drink which still wasn't enough to make the biryani easier to eat. I called in to inquire about what went wrong. I was so nice on the phone and the person I was speaking to kept arguing with me and would not listen to a single word I was saying. I was so tired and I was being patient. He made me lose my temper on the phone and he cut the line on me. I called back and he was still not willing to accept he had made a mistake. An apology was all I was expecting.I went in today to get naan. I luckily found the guy at the counter. About 6 feet. Belly sticking out. Light mustache. Darker Indian complexion. I asked him if he remembers our conversation. He was acting oblivious. I asked him who taught him how to speak to customers because never in my life have I dealt with someone so entitled. I ran him through how to deal with customers over the phone. Listen. Understand. Move on. It's that simple. His co worker offered me free biryani and an apology when he heard my getting heated. But they miss the point. The person who made the mistake of disrespecting a valuable customer on the phone was right there. The only person who should be apologizing was that single person. I declined the free biryani because you cannot make your problems go away by offering free things. Shaheen really needs to teach their workers how to act. The food is 7/10. It's over priced. I would not recommend anyone to go here if they want to be treated fairly and charged accordingly. A simple boneless chicken biryani will run you $15. I would recommend to take your business to Zum Zum which is located on birchmount rd and Danforth. They are very nice. Very respectful. I hope no one has to deal with this ever again. I was so hesitant to write a review because I don't like ruining anyone reputation. But doing this to customers again and again and again. Yeah don't go here. There are better options.
Teste is good for halwa puri, but very expensive. For just two trayes of halwa poori for 2 persons, bill was $29.81. There's was no tea or any other beverage included. In bill they're automatically charging 10% graduity. Interestingly, they're taking tax on both meal as well as on graduity! See invoice.... very disappointing..
Very expensive for mediocre food. I bought chicken vandalo for $14.99 and I got 2 small pcs of chicken with 3 pcs big and hard-cooked potatoes. The 2 small pcs of chicken I got couldn't even put together to make 1 whole drumstick.Their other curry dishes are same as well. Mostly paying for gravy! Definitely you don't get your money's worth!
Regularly ordered from this restaurant but tonight I received completely wrong order. I ordered pulao rice and was shocked to receive some kind of big chunk of meat dish instead which is highly upsetting. I’m vegetarian and this really put me off eating dinner entirely tonight
Visit this restaurant if you want to enjoy authentic Pakistani food...everything on their menu is phenomenal...went there twice and will visit them again and again...staff was courteous as well...i tried the nihari, haleem and Channay...all 3 dishes were outstanding...
Not what I expected from what a friend recommended to go. Rice wasn't fresh and the food overall looked as if it was from few days ago. Good environment, good staff but more is expected from the food.
Among the best place to have Halwa puri plater during weekend. Regular visitor. Enjoying visiting every time.
I am so disappointed ! I have been buying food for the last 15 years from this restaurant but no more !I ordered 6 Chicken Seek Kabobs with green chilly and onionsThis is the third time the kabobs were not fully cooked and there was no green chilly placed on top. On Asking the cashier said they have no green Chilies !!!! The food store is next door but they never want to give value for money !!With a heavy heart I will never ever go to this restaurant after 15 years of being a loyal customer.Thanks Google for this opportunity to make it for all customers !!The Restaurant must remember we pay but you cant take us for granted !!!Very poor standards now !!!I am very upset !!!
The Shish kebab in the mixed grill platter was amazing. Definitely going back again. Restaurant does need to be cleaner but overall a good experience.