No issues with the ice cream but I don't know who it is- the manager or owner or associate, whoever it is she's consistently rude and unhappy to help customers.We also stopped ordering cake from her a month ago because she yells at you when she can't hear you. We are all wearing masks, I have to speak loudly, but she won't stop what she's doing to listen to you so obviously she can't hear me well when I'm trying to give my cake order. So now we order cakes from another location.We still went for scoops but she was always rude and we can't take it anymore, stingy with the Sundae toppings and rude, forget it we go somewhere else.
Ice cream is great but manager is rude with an attitude.
Extremely Happy & Satisfied with this location. They’re very generous on their servings and give you a great big scoop.I went to a different location the day after & the servings were nothing compared to this place. It was pretty laughable on how cheap and stingy they were.I will definitely be coming back to this location often since they also carry my favourite flavour
Impatient staffs, very hard to communicate with cake orders.
Rude Asian lady employee. Maybe time of the month?
Not true to their word.Can't rely on them
Terrible serviceRude peopleLong waiting timesVery incompetent personnel
Fast and efficient service. Always have flavors I like. Cheaper than other franchises nearby.
Badliest service ever.Dirty place.The sales girl (afternoon shift, Nov.5), didn't sanitize her hands before serving customer.Brrrr....
Tonight I went to store. There was a sign saying that because of Covid 19, only 3 people will be allowed in the store. When I was there I saw 11 people were in the store. I complainted and she(owner) laughed at me and allow more people to come into the store. What an ignorant attitude. She is not caring about me, my daughter and her employees. What a shame. We have to obey the rules. I am very disappointed. I am very upset.