We were at this restaurant celebrating my grandson's First Holy Communion (he loves burgers). We cannot say enough about how good this place is. First of all the service we received was superb. We went for lunch and most of us had the lunch time menu. So very reasonable for the food you get and drink is included (not a small drink either). So many variety of burgers to choose from and they were delicious. We ordered an order of onion rings. My 92 year old mother couldn't get enough of them. They were so good. Definitely would eat here again.
Went to this location for the first time tonight. We were surprisingly disappointed. Servers seemed to be distracted and took a while to check in even though our section only had one other table occupied. Food was not up to quality compared to experiences at other Works locations, bacon was way too over cooked and so was the beef. Only half of the rest of my meal was put into a takeout container (did they just throw the rest out? I wouldn’t have asked for a take out container if I just wanted to throw the food out) which is frustrating when you’re paying just under $100 for 2 people to eat. Might give this location one more try but it was quite disappointing. I understand stuff happens, but that just seemed like a lack of customer service all around. Thanks!
If you want great tasting and quality food, this place is one of the best locations in St. Catharines to dine at. They have a diverse menu, great staff and the quality never fails impress. They have also added their own unique style serving drinks in measuring cups, which feels like a new experience even after attending for years. Overall this is a great place to have dinner with friends or family.
Great hamburgers, fries and onion rings. Menus (yes I did say MENUS with an S) could be more user friendly... More isn't always better. Wait staff should help newbies navigate through them. Also, if I ask a waitress if they have a certain beer, I just want a straight answer... What I got was: "We have what's on the menu". Training, training, training. When all is said and done, the experience was pleasurable but still at just shy of $100 for my wife and i, not sure if we will be repeat customers.
Sure, ordered a buffalo chicken sandwich. It came out with at least half a salad dressing bottle worth of blue cheese on it if not a full bottle. I had to use a spoon to attempt to scoop it off.(and I like blue cheese) No buffalo sauce, notified the server their solution was to bring me more buffalo sauce to drown out the blue cheese sauce.... Then never came back till we wanted the bill. We left and went to merchant ale house instead. My wife's burger was good.
Always a great place to go. Great atmosphere, friendly and courteous staff. If an error or issue arises they are quick and understanding to correct it. Food is amazing and never has let me down. One of my favourite locations and a great alternative to burgers without the fast food component.
Totally recommended. Even the veggie patti is delicious (yes, I am not veggie).They don’t have desserts
A great place for burgers.I ordered the taste of heaven and the arugula completed the burger.A big explosion of flavours.To end my meal, I had to seal the cracks with a 2001 shake odyssey. A must have for a nightcap.
Burgers were good, spicy cut and sweet potato fries were also really good. However the regular fries were not cooked properly and were soggy.
Amazing place, love the food and atmosphere. Staff was super kind, especially Sofia, she was an absolute sweetheart and was excellent. Will definitely be coming back!