Went in tonight with my friend and Rick was a real one. He made us bussin' subs, honestly the best subway sub EVER. He was sooo fast, so friendly, and he made us laugh because he was so funny. Rick gave us the best service and I will be only going back to only this subway in hopes of seeing Rick again.
The man in the store was very respectful, fast, listened very well, and even if he didn't hear he asked again this would be the best subway in st.Catherine's hands down... they DONT weight the meat, they DONT talk over you, they DONT chit chat while making your food, just straight forward and honestly great
Listen, I get that restaurants are struggling to find good staff at the moment and because of that I hate to leave negative reviews right now but I really could not let this one fly...TO THE RESTAURANT OWNER: You would almost be better just reducing your hours than employing somebody as ignorant and rude as the woman working the night of Nov 30th 2021...this is not the type of person you want representing your business. Me and the guy in front of me bear witness to some of the most egregious behavior I have seen from an employee in any form of customer service. The poor attitude, poor service and outright disrespect she shows to your customers naturally incites an equal and appropriate response from them. Contact me if you would like any additional information from that evening, otherwise I would highly recommend you start taking a closer look into some of these dated negative reviews. Based on the similar reviews I am reading on here this woman has been working at your establishment for at least 6 months... God knows how many customers you have lost during that time.
Rick was the best associate I'elve encountered in my life.amazing service from him.
This is actually 1 of the best Subway's in St.Catharines. Very friendly staff, that always seem to strive to make your sub exactly how u want it, they don't scoff if u wanna be super specific, like some employees at some Subway franchises do. Very clean franchise. Everything from their meats, to their toppings (produce), is always so very fresh. Their bread is always fresh as well, as its made 3 times per day, I know that for a fact, as an employee told me that just today (October 15th 2021), after I asked if my bread was fresh cause it was a bit late in the evening. U can tell this Subway is managed very well. For sure as mentioned, or in my mind and eyes at least the best Subway to goto in St.Catharines. My subs are always perfect when coming from here, over the years ive never had 1 issue or complaint. Cheers to the Subway in the little strip mall, on the corner of Grantham Ave. and Welland Ave.
Very fast server, didn't take long to get what I wanted. Awsome service
Excellent sub and for once they weren't out of ingredients to make various subs!
The lady working there today 13/09/2021 she's really really rude person this is my 5th time I've been there and asked her for bowl salad she just said we don't have and she refused the service I think she is too lazy to make it l will never recommended this sab for anyone because her.
Sub was cold and no napkins were given. First time I've ever had a sub at subway that was cold.
Very friendly staff, clean store and fast service.