Very friendly staff, but they don't know how to use gift cards. I tried twice and had to dig into my savings meanwhile having a fat gift card in my pocket thanks to a generous uncle. Finally had to bring my gift card to the falls where the rang it in no problem.
Employees were standing in the back staring at me through their mirror in the back , my son wanted a drink so I waited, employee came over ,kinda grunted , I ordered my drink he didn’t say a word, he got frustrated making the drink, he re-made the drink , laid it on the counter as he walked back to the back and the drink was a concoction of what ever he decided to make. All I could do was laugh to myself, how terrible this place is.
Very bad experience I had in this dq. The orange juice tasted and lioked like milk shake. The server refused to refund for the order. The server started arguments with me and judged me. I would be reporting this to food and safety inspection agency Niagara.
complete rip off. never seen a smaller serving size for 5$ in my life. they just cheap out on ours (and others) orders. wont be returning. they also dont care about customer service at all because of their location. they wouldnt even let us use our dq gift card. wish i took a picture of my order, such a waste of money!
Ordered a shake, and it was the most awful looking mess, the green mint was just sitting at the bottom not mixed in, chocolate syrup was all over the lid, and It was so thick it was like a blizzard, thanks for the over priced mess, maybe one day it will melt so I can drink it. Thanks for the absolutely nothing generic corporate response to my issue.
Ordered mint Oreo, but got a normal Oreo.Guy was quiet too
I ordered a Blizzard Cake and enjoyed it and came back 2 times and the staff are very kind and energetic.
Ordered mint Oreo, but got a normal Oreo.Guy was quiet too
Saturday October 5 2019 ordered choc dipped cone for 3.29 cashier charged me for 3.59 cone but gave me 3.29 cone then tried to tell me that he thought thats what i wamted. This after i comfirmed twice the proce of the cone. Why there are such problems at this location is beyond. Me.
was disappointed when I got here as it was only 8:30 and the server already cleaned the ice cream machine and premade popular blizzards.