Never once have they gotten my order right even though they verify it multiple times…Don’t go here.
Staff at this location need to be retrained. I could only see one old employee at night. You got my mobile order; then you got the number and my name. You're not ready for anything and ask me again when I get to the window. You look at my order number and ask me what you ordered. Iced coffee is four times sweeter than before.???? What's the problem with this location?
Most of the time they get your order right here but the donuts need some work lol. Front lobby closes at 10 welcome to Scarborough
This is literally the worst Tim Hortons I have ever been to. I would go everyday and get coffee for about 6-7 people and would order donuts and muffins every single day. Constantly everyday they are messing up at least 50% of our order. When I spoke with the store manager Ramnett her solution for me is to stop going to this store and switch to another Tim Hortons. Instead of fixing the problem she wants me to switch stores. She was beyond rude when discussing the issue with her and kept interrupting when speaking with her. If you own this store and read this review please know you staff are rude and not capable of fixing and owning up to their mistakes.
drive thru service was bad, they tried to rush you and the change they gave back wasn't correct! Do not use cash to pay your order because the staff doesn't know how to count.
The app was taking a little longer to load and was not letting me brighten the screen. Had to close the app and try again, it worked. The lady at the drive thru was very rude and impatient. Slow rainy day, there was nobody even behind my vehicle.
drive thru service was bad, they tried to rush you and the change they gave back wasn't correct! Do not use cash to pay your order because the staff doesn't know how to count.
This is the best tim hortons I ever visited. I just ordered a jalapeño bagel with h/c cheese and the first time ever it was perfect. Thanks
Worst tim hortons I've ever been too, customer service is horrible, there always screwing up orders no matter what the time is, and too top it off they cant get your food to you in a decent time, one time i waited at the window of the drive thru for 10 mins for a simple bagel and tea
Dec 25th. - I buy coffee from this location every day. 9/10 times I get cream in my coffee instead of milk when I've ordered with milk. This location does this often. Its ridiculous! DO BETTER! Start firing your employees and training them better. Its not hard to listen and prepare a coffee the way the customer prefers it. For now on Im going to take to social media every time this happens so head office knows how often this happensDec 27th. - Once again I go to Tim Hortons and order a coffee with milk and get cream instead. This has been happening 9/10 times for a year. Please do better!Jan 10th-My coffee came with cream again and not milk like I ordered. Plus they forgot my food. UNACCEPTABLEJan 14th-My coffee came with cream instead of milk again